Duplicate rows when exporting

  • Resolved kifiko

    (@kifiko)


    5 years ago

    When I export audience contacts, all rows appear twice. I have checked and the data in the table contains no duplicates.

    Hope this is easily fixed!

    The page I need help with: [log in to see the link]

Viewing 3 replies - 1 through 3 (of 3 total)
  • Malay Ladu

    (@malayladu)

    Hi,

    Thanks for contacting us.

    There are chances that you have contacts in multiple lists. Is it?

    • This reply was modified 5 years ago by Malay Ladu.
    Thread Starter kifiko

    (@kifiko)

    Thanks so much for your reply, Malay.

    As far as I can tell, I only have one list of subscribers. If I use “filter” to isolate one of the duplicates under Audience/Contacts, it only appears one time. Does that make sense?
    When I scan the exported list super closely, I see that there are 6 or so entries that don’t appear twice.

    Scratching my head! Any further suggestions?

    Kathie

    Malay Ladu

    (@malayladu)

    Hi,

    Please contact us and give a reference to this thread. We will take a look at it and update you.

Viewing 3 replies - 1 through 3 (of 3 total)
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