• Resolved IvanovGorbachev

    (@rlopes528)


    I am using the Google Tag Assistant plugin for Chrome, and it reports that my site has a duplicate GA code installed.

    I don’t have any other GA plugins on wordpress. What could be causing this?

    The page I need help with: [log in to see the link]

Viewing 2 replies - 1 through 2 (of 2 total)
  • Hi @rlopes528

    I have checked your website and there isn’t any Google Analytics tracking code available. The Google Tag Assistant shows no result.

    Do you still have Analytify enabled?

    Moderator Steven Stern (sterndata)

    (@sterndata)

    Volunteer Forum Moderator

    @rlopes528 Please don’t offer to send or post logon credentials on these forums:

    https://www.ads-software.com/support/guidelines#the-bad-stuff

    You can contact the author on their own site and, once there, the discussion is between the two of you. However, it is not OK to enter or send site credentials on these forums. We don’t want to encourage others (who are less reputable) to do similar things. It’s a fine line, but one that we need to enforce. Thanks for your cooperation.

    @rlopes528 I’m am 100% sure you mean well but please never ask for credentials on these forums.

    https://www.ads-software.com/support/guidelines/#the-bad-stuff

    Now for the why: The internet is a wonderful place full of very nice people and a few very bad ones. I’m sure everyone here is very nice however, by giving some ones keys to your house you are trusting they wont steal anything. Likewise the person who takes the keys is now responsible for the house FOREVER.

    If something was to go wrong, then you the author may well legally become liable for damages, which they would not normally have been as their software is provided without warranty.

    Please be aware that repeatedly asking for credentials will result in us escalating this to the plugins team.

    It’s never necessary to do that. Here’s why.

    There are many ways to get information you need and accessing the user’s site is not one of them. That’s going too far.

    You get the idea.

    Volunteer support is not easy. But these forums need to a safe place for all users, experienced or new. Accessing their system that way is a short cut that will get you into real trouble in these forums.

Viewing 2 replies - 1 through 2 (of 2 total)
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