Duplicate transactions on Donations report

  • Resolved djeah

    (@djeah)


    4 years, 5 months ago

    After a user completed a donation, I see that the donation is reflecting on the dashboard in WordPress. However later after accepting the donation in PayPal account, I see 3 donations for the same Transaction ID: the first is showing status as Pending, and the other two as completed. The only difference I see for the other two is the difference in Date and they have a difference of 2 seconds.

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  • Plugin Author Scott Paterson

    (@scottpaterson)

    @djeah – The customer most likely abandoned the checkout first, creating a pending payment, then later actually donated twice.

    Please login to your PayPal account to verify what actually happened.

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