Duplicated activation emails

  • Resolved roccomora13

    (@roccomora13)


    3 years, 7 months ago

    Hi,
    each time a new user create a new account, 2 confirmation emails are sent. Moreover 2 different and not verified users are created, with the same username.

Viewing 3 replies - 1 through 3 (of 3 total)
  • Zohaib

    (@zohaibayub85)

    Hi,

    Can you de-activate the Email verification plugin, and try to register an account. Can you then confirm that only one user is created or still two are created? If two are created it could be caused by another plugin maybe.

    If not then we would need to investigate further with our plugin activated.

    Also under General Settings Activation Link section can you try changing the email sending trigger.

    Thread Starter roccomora13

    (@roccomora13)

    Ok I will try.
    Thanks

    • This reply was modified 3 years, 7 months ago by roccomora13.
    • This reply was modified 3 years, 7 months ago by roccomora13.
    • This reply was modified 3 years, 7 months ago by roccomora13.
    Zohaib

    (@zohaibayub85)

    Hi,

    I am marking this as resolved. Please let me know if you need further support with the issue.

Viewing 3 replies - 1 through 3 (of 3 total)
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