Duplicated event add to cart

Hi!

Thanks for reaching out!

Have you installed a Facebook pixel using a different method, such as a different plugin, or manually with custom code?

If you have previously added a pixel, make sure you’ve completely removed it before using Facebook for WooCommerce and that should solve the duplicated events.

Best,

Hi,

We used only your plugin. This error was detected recently.

same issue

I’ve performed some cross-testing for us today on one of my sites which have the latest versions of WordPress, WooCommerce, Facebook for WooCommerce and our free Storefront theme as the only enabled software. When doing so I’ve not been able to replicate the behaviour which you describe with seeing any duplicated cart events.

What I would suggest is testing using the official Facebook pixel helper on your sites to look for warnings related to the Facebook pixel integration.

https://developers.facebook.com/docs/facebook-pixel/support/pixel-helper/

Do not worry. This pixel is always wrong. I have the same error while tracking purchases on the site. Calculate manually and be glad you were able to integrate it at all. Many people cannot even do this.

Hi @namaste24,

We haven’t heard back from you in a while, so I’m going to mark this as resolved – if you have any further questions, you can reopen it again if you need be.