duplicated order

  • Resolved beware

    (@beware)


    4 years, 4 months ago

    Not sure if related but since your last fix, we have a huge load of duplicated order.

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  • Hey @beware ,

    Thank you very much for reaching out to us and apologies for the delayed response!
    Happy to further investigate this with you.

    As a first step, would it be possible to let me know a bit more regarding the duplicated orders? The plugin has been designed to sync your products to a catalog in your Facebook Shop, so it shouldn’t have impacted the orders directly.

    Looking forward to your response.

    Best regards,
    Pit

    Hey @beware ,

    It has been a while since we heard from you, so I’m going to mark this topic as resolved. If you’re still experiencing issues and haven’t already reached out to us directly, please take a look at our documentation for more information and create a new thread if you have further questions.

    Thanks,
    Marcus

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