• jlkiii

    (@jlkiiihotmailcom)


    The latest update causes issues when customers add to cart. It duplicates the price so that the price in cart is more than the advertised/discounted price.

Viewing 7 replies - 1 through 7 (of 7 total)
  • Thread Starter jlkiii

    (@jlkiiihotmailcom)

    I reinstalled the previous version and everything works perfectly. Please check on updated version to see what may have caused this issue.

    Plugin Author algol.plus

    (@algolplus)

    Did you have problem with 4.6.1 ?

    Do you use 4.6.0 or 4.5.4 now ?

    Thread Starter jlkiii

    (@jlkiiihotmailcom)

    I have 4.6.0 installed now. No issues with it. When I upgrade, that is when I get the errors in price in cart.

    Plugin Author algol.plus

    (@algolplus)

    If you can , by steps

    upgrade to 4.6.1
    repeat the bug in the cart
    visit >WooCommerce>Pricing Rules>Tools
    generate report (just click button)
    submit this report as new ticket to https://algolplus.freshdesk.com/

    Thread Starter jlkiii

    (@jlkiiihotmailcom)

    I updated to version 4.6.2 and having the same issues with the price being doubled in shopping cart.

    I will try to export report as new ticket.

    Thread Starter jlkiii

    (@jlkiiihotmailcom)

    Still never received a response to my submitted ticket on your website. Same issues are happening STILL even after the most recent v 4.7 update. I have submitted ANOTHER ticket on your site and attached screenshots. Would you please see what is causing this issue to happen?

    Plugin Author algol.plus

    (@algolplus)

    hello

    We reply in ~hour suaully, and we replied to 62440 and 62795 (submitted 3 weeks ago). It seems you don’t get notifications from helpdesk.

    Please ,visit https://algolplus.freshdesk.com/

Viewing 7 replies - 1 through 7 (of 7 total)
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