Duplicating items in each order

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Thank you,

Alfred

Dear Manoloid,

Thank you for informing us about the issue you’ve experienced with the Custom Order Status Manager plugin.

We have reviewed the plugin’s behavior and conducted several tests in our environment. We have not been able to reproduce the item duplication in orders that you mentioned. In our tests, the order totals are correct and no item duplications are observed.

We recommend the following steps to identify and resolve the issue in your specific environment:

• Temporarily deactivate other plugins to determine if there is any conflict causing the item duplication.
• If you are using a custom theme, try switching temporarily to a standard theme like Storefront to see if the issue persists.
• Check the WooCommerce logs and server error logs to identify any errors or warnings that might be related to the issue.

Hello @monoloid,

As we haven’t received a recent response, I’ll mark this as resolved. Feel free to open a new post, if you continue encountering issues or reopen this post We’d be happy to assist. Thank you!

– Best Regards