Duplicator: 500 Internal Error

  • Andreas Walter

    (@awandreaswalternet)


    10 years, 11 months ago

    Hi,

    I am getting this error while deploying the package.
    the log says something like “Step 1 complete”. No idea where to look at …
    The DB seems to be complete, the files probably too. However accessing the site also gives an internal server error 500.
    Regards,
    Andreas.

Viewing 2 replies - 1 through 2 (of 2 total)
  • Thread Starter Andreas Walter

    (@awandreaswalternet)

    I have additional information regarding this:

    I see this error message in the log.
    `29.12.2013 17:44:09 2013.[domain].de [client ip-no] (2)No such file or directory: Could not open password file: /kunden/homepages/19/customer_no/htpasswd
    29.12.2013 17:44:15 2013.[domain].de [client ip-no] (2)No such file or directory: Could not open password file: /kunden/homepages/19/customer_no/htpasswd
    29.12.2013 17:44:18 2013.[domain].de [client ip-no] (2)No such file or directory: Could not open password file: /kunden/homepages/19/customer_no/htpasswd`

    That’s probably where the 500 comes from?
    Any idea?

    Regards,
    Andreas.

    Thread Starter Andreas Walter

    (@awandreaswalternet)

    Jep. Here we go. Issue was that on the original site there was a “.htaccess” file with Authentification configuration in it because the site was protected until launch. After removing this file from the ZIP it worked great.
    You might leave “.htaccess” out as a default and just notify the user if there is one. Because if it is unchanged included in the ZIP it does not work anyway ??

    Kindest regards from Germany,
    Andreas.

Viewing 2 replies - 1 through 2 (of 2 total)
  • The topic ‘Duplicator: 500 Internal Error’ is closed to new replies.