• Resolved damianhayes1

    (@damianhayes1)


    Getting this error with the installer:

    [PHP ERR][FATAL] MSG:Uncaught TypeError: decoct(): Argument #1 ($num) must be of type int, string given in /homepages/34/d961141668/htdocs/cleopettitt.com/installer.php:607

    Stack trace:

    #0 /homepages/34/d961141668/htdocs/cleopettitt.com/installer.php(607): decoct()

    #1 /homepages/34/d961141668/htdocs/cleopettitt.com/installer.php(583): DUPX_Bootstrap->setPermsOnItem()

    #2 /homepages/34/d961141668/htdocs/cleopettitt.com/installer.php(566): DUPX_Bootstrap->setPerms()

    #3 /homepages/34/d961141668/htdocs/cleopettitt.com/installer.php(497): DUPX_Bootstrap->fixInstallerPerms()

    #4 /homepages/34/d961141668/htdocs/cleopettitt.com/installer.php(1608): DUPX_Bootstrap->run()

    #5 {main}

      thrown [CODE:1|FILE:/homepages/34/d961141668/htdocs/cleopettitt.com/installer.php|LINE:607]

    It is the only Duplicator backup I have for this site.
    Help please?

    Damian

    The page I need help with: [log in to see the link]

Viewing 2 replies - 1 through 2 (of 2 total)
  • Plugin Support mohammedeisa

    (@mohammedeisa)

    Hi @damianhayes1 ,

    Thanks for reaching out to Duplicator support.

    I understand that you are not able to install your backup and got the below error:
    [PHP ERR][FATAL] MSG:Uncaught TypeError: decoct(): Argument #1 ($num) must be of type int, string given in /homepages/34/d961141668/htdocs/cleopettitt.com/installer.php:607

    We have encountered similar issues, and this happens because you’re trying to import an old package created with a PHP version less than 8.

    To fix this issue, you need to downgrade your destination website’s PHP version to 7.4 and retry the installation.

    I hope this helps.

    Thanks!

    Plugin Support mohammedeisa

    (@mohammedeisa)

    Hi @damianhayes1 ,

    I’m closing this ticket for inactivity. Please don’t hesitate to contact us in a new ticket if you need any help with Duplicator.

    Thanks! 

Viewing 2 replies - 1 through 2 (of 2 total)
  • The topic ‘Duplicator Installer Error’ is closed to new replies.