disastro

  • ho istallato il plugin e dopo 15 minuti il mio sito era un disastro. Alcune immagini sia sulla pagina principale che sulle altre erano completamente sparite senza la possibilità di rimetterle.
    è stato spaventoso quello che ha fatto questo plugin, dopo averlo disinstallato il sito non aveva piu foto, il menu era completamente senza foto.
    Fortunatamente grazie al backup sono riuscito a salvare il lavoro fatto da mesi.

Viewing 1 replies (of 1 total)

  • Hi @davidemiraglia

    Really sorry to hear about that. What you are describing could even be cache, or that you perhaps converted images from PNG to JPEG that were hardcoded and you needed to update them with the new paths? If that was the case, we include a clear warning about that too:

    Note: Any PNGs with transparency will be ignored. Smush will only convert PNGs if it results in a smaller file size. The resulting file will have a new filename and extension (JPEG), and any hard-coded URLs on your site that contain the original PNG filename will need to be updated manually.

    Either way, this is definitely something our support experts could easily help you out with. Since you never opened any support tickets about this, we’d love you to give us a chance and investigated that for you.

    You can easily do this from here: https://www.ads-software.com/support/plugin/wp-smushit/

    Thank you for your consideration, and rest assured that we’ll change your experience into a 5-star!

    Best regards,
    George

Viewing 1 replies (of 1 total)
  • The topic ‘disastro’ is closed to new replies.