• Resolved MHJP

    (@mhjp)


    Hi. I upgraded to Graphina Pro to take advantage of the dynamic charts options. Have been displaying quarterly data and want to move to daily data. Using a csv file of about 2500 daily data points, the chart takes about 90 seconds to load on the published page. It’s even slower when trying to edit in Elementor. Can you suggest ways to improve performance? Is it quicker to pull from an SQL database or Google sheet. Other settings or techniques? Appreciate any assistance.

    • This topic was modified 2 months ago by MHJP.

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  • Plugin Author Iqonic Design

    (@iqonicdesign)

    Hello @mhjp ,

    Thank you for using Graphina.

    The issue might be caused by the markers being displayed, especially with a large number of data points.
    Can you please try setting the marker size to 0 and check if it improves performance?

    Let us know if you need further assistance.

    Best regards,
    Iqonic Design

    Plugin Author Iqonic Design

    (@iqonicdesign)

    Hello @mhjp ,

    We have not received any response. Since there has been no further communication, we will mark this ticket as resolved.

    If the issue persists, the user can open a new support request at any time.

    Best regards,
    Iqonic Design

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