@soulbutton We are sorry for that issue and delay. There might be multiple reasons for that issue.
1. It can be issue due to elementor’s latest update at that time, many sites had issues. But, All sorted now, If you have Elementor’s and The Plus Addons’s Latest Versions as well as all other 3rd party Elementor Addons’s Latest version installed.
2. It can be issue of Memory limit You may check Link 1 Link 2
3. It can be conflict with any plugin so you may disable all plugins and enable one by one to check what causes that conflict.
Above 3 are general issues, If you already checked all those and reached to any point, We need more details like Screen Recording or Screenshots to identify issue for you.
In the meantime, If you are a pro user, As per WordPress Support policy, We have to provide support on our helpdesk only. We would love to welcome you at our helpdesk where you can expect less than 24 hours support during weekdays and sometimes even just few minutes depends on a ticket queue. Please try our helpdesk using https://store.posimyth.com/helpdesk/ We would love to help you all the possible way.