E-book purchase does not land in shopping cart

  • Resolved sabinejuerges

    (@sabinejuerges)


    1 year, 5 months ago

    Hello, I use the plugin to sell an e-book. When clicking on the shopping cart, the user lands on an empty shopping cart page.

    Link is attached. Thank you

    The page I need help with: [log in to see the link]

Viewing 12 replies - 1 through 12 (of 12 total)
  • Plugin Contributor Shafaet Alam

    (@shafayat-alam)

    You need to select cart page from premium package settings:

    Cursor%20and%20Settings%20%E2%80%B9%20Download%20Manager%20%E2%80%B9%20WPDM%20PRO%20%E2%80%94%20WordPress

    Thread Starter sabinejuerges

    (@sabinejuerges)

    Thank you, but I made this. My page is named “Dein Warenkorb”, but this is the card page on my side.

    Plugin Contributor Shafaet Alam

    (@shafayat-alam)

    You need to add the shortcode [wpdmpp_cart] on that page to show the cart.

    Thread Starter sabinejuerges

    (@sabinejuerges)

    Yeah, thank you so much! That worked! Thanks

    Thread Starter sabinejuerges

    (@sabinejuerges)

    The only point is now, that it seems to be impossible that you have a mixed card with the ebook download and another product. I have now two different exit options on the card page.

    Thread Starter sabinejuerges

    (@sabinejuerges)

    And, sorry, the paypal integration doesn’t work. I would be very happy, if you would tell me, what I have to do… I already filled in a client ID and a client secret ID. I tried with the sandbox one and with the live one. Both is not working. When clicking on “pay with paypal” in google chrome browser nothing happened. In Safari browser the button is not loading.

    When checking the paypal settings it says: “credentials have been successfully validated”. I have no idea what to do.

    thank you so much

    Sabine

    Plugin Contributor Shafaet Alam

    (@shafayat-alam)

    About the cart page, you may need to create a separate page with shortcode [wpdmpp_cart] and select that as cart page from premium package settings. In that way it will not mix up with another page.

    You need to configure paypal from here:

    And it will work fine after you move the cart in a different page.

    Thread Starter sabinejuerges

    (@sabinejuerges)

    Hey Shafaet, thank you so much for your support. I have now a separate page for this, but paypay is still not working. I configured paypal exactly where you showed me. And the paypal credentials have been successfully validated. So I dont have a clue what the problem could be… Thank you

    Plugin Contributor Shafaet Alam

    (@shafayat-alam)

    I’ve tested in your site now, it seems to be working fine.

    Thread Starter sabinejuerges

    (@sabinejuerges)

    Hey Shafaet, fine for you ?? Unfortunately it still not working and breaks up directly after clicking on PayPal. I really dont know what I can do. ??

    Plugin Contributor Shafaet Alam

    (@shafayat-alam)

    May you please post it here https://www.wpdownloadmanager.com/support/forum/download-manager-free/, our dev team will assist you with this.

    Thread Starter sabinejuerges

    (@sabinejuerges)

    I did:

    https://www.wpdownloadmanager.com/support/topic/e-book-purchase-via-paypal-is-not-working/

Viewing 12 replies - 1 through 12 (of 12 total)
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