e-mail setting

Hi Ozzie,

The tracking script is for conversion tracking purposes. If you don’t receive emails I would advise to install the plugin:

https://www.ads-software.com/plugins/check-email/

And check if your WordPress installation is able to send mails via that plugin.

If not: can you ask your hosting provider / system administrator to check your mail settings?

Thank you!,

It has not been solved yet, but I am working on it. (when I use my own testing-domain I receive mails, but my client’s not.)

I will contact the hosting provider.

Ok, let me know how that goes!

Dear support,

Here I am back.

We still cannot receive mail.I asked the provider en they did not see any trouble on the hosting settings.

The wordpress is able to send email using a contactform-plugin.

Do you have any advise for solving this problem?

Kind regards,
Ozzie

And what did you find out with:

https://www.ads-software.com/plugins/check-email/

Does your client receive messages with that plugin?