E-mail with an error message

  • Resolved marketingallrounder

    (@marketingallrounder)


    4 years, 1 month ago

    Today I received an email that there are a few problems with WooCommerce in the marketing area on my site. I have already deactivated all plugins but that didn’t solve the problem.

    Please can somebody help me?

    2021-01-25T08:35:05+00:00 CRITICAL Uncaught Error: Call to a member function get() on null in /www/htdocs/w01a179b/feinkost-waidmann.de/wp-content/plugins/woocommerce/includes/data-stores/class-wc-customer-data-store-session.php:96
    Stack trace:
    #0 /www/htdocs/w01a179b/feinkost-waidmann.de/wp-content/plugins/woocommerce/includes/class-wc-data-store.php(159): WC_Customer_Data_Store_Session->read(Object(WC_Customer))
    #1 /www/htdocs/w01a179b/feinkost-waidmann.de/wp-content/plugins/woocommerce/includes/class-wc-customer.php(116): WC_Data_Store->read(Object(WC_Customer))
    #2 /www/htdocs/w01a179b/feinkost-waidmann.de/wp-content/plugins/woocommerce/includes/class-wc-checkout.php(1227): WC_Customer->__construct(1, true)
    #3 /www/htdocs/w01a179b/feinkost-waidmann.de/wp-content/plugins/woocommerce/includes/class-wc-checkout.php(209): WC_Checkout->get_value(‘billing_country’)
    #4 /www/htdocs/w01a179b/feinkost-waidmann.de/wp-content/themes/marketingallrounder-child/functions.php(111): WC_Checkout->get_checkout_fields()
    #5 /www/htdocs/w01a179b/feinkost-waidman in /www/htdocs/w01a179b/feinkost-waidmann.de/wp-content/plugins/woocommerce/includes/data-stores/class-wc-customer-data-store-session.php in Zeile 96

    The page I need help with: [log in to see the link]

Viewing 3 replies - 1 through 3 (of 3 total)
  • Rynald0s

    (@rynald0s)

    Automattic Happiness Engineer

    Hi @marketingallrounder!

    Are you by any chance using the Query monitor plugin? Could you please send us your sites status report found under “WooCommerce > Status” page?

    Either way, this is usually caused by a conflict either from the theme you are using or another plugin.

    The best way to determine this is to:

    Temporarily switch your theme to Storefront
    Disable all plugins except for WooCommerce
    Repeat the action that is causing the problem

    If you’re not seeing the same problem after completing the conflict test, then you know the problem was with the plugins and/or theme you deactivated. To figure out which plugin is causing the problem, reactivate your other plugins one by one, testing after each, until you find the one causing conflict.

    Please see:

    https://docs.woocommerce.com/document/how-to-test-for-conflicts/

    Let us know how it goes.

    Cheers!

    Thread Starter marketingallrounder

    (@marketingallrounder)

    Hi @rynald0s
    thank you very much for your support.
    I found the solution on github
    https://github.com/woocommerce/woocommerce/issues/28582#issuecomment-762232541

    That works and now I hope for the WC-Version 5.0.
    Best regards

    Plugin Support abwaita a11n

    (@abwaita)

    Glad to hear that you found a solution – thanks a lot for sharing it here!

    I’ll mark this thread as resolved now. If you have any further questions, I recommend creating a new thread.

Viewing 3 replies - 1 through 3 (of 3 total)
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