E.mails with the link is marked as spam

  • Resolved 3NT

    (@3nt)


    5 years ago

    I’m testing plugin at the moment. It works but the e.mail with the link, when it comes to my mailbox (unrelated to the website) is marked as spam. And on the online mail service it doesn’t come at all, probably filtered before even coming to individual box.

    I have no clew where to look at, there are no settings as it is. I suspect it’s because the website setup with gmail email as a main one instead of domain mail. But I want to make sure whether this guess is the right one or there is something else I missed.

Viewing 1 replies (of 1 total)
  • Plugin Author mkscripts

    (@mkscripts)

    Hi,

    To solve spam related problems, you can take the following steps:

    1) Make sure you’re using an email address attached to your own domain in the “From Email” field (Admin Menu > Downloads > Messages). For example use [email protected] in stead of [email protected]

    2) Email / SPAM problems are often host related. If e-mails end up in your SPAM folder, the IP address of your host may have been blacklisted. Maybe other users are spamming from the same IP address. You could present the problem to your web host or you can use an SMTP plugin like WP Mail SMTP. In addition you could use a mail sending service.

    Please let us know if it has been resolved and if you have any more questions, feel free to ask.

    Kind regards,
    Team Download After Email

Viewing 1 replies (of 1 total)
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