• Resolved pirate1227

    (@pirate1227)


    Site is running on current updates and wordpress version. Using Elementor Pro. (all updated) Astra is the theme (3.2.0). (that is on Homepage should be full screen but keeps defaulting to a box style. I’ve narrowed it down to the EA plugin causing this. I’ve also tried shutting off all of the elements but that does not work either. I have to disable the plugin.

    Also on the individual product page, it’s disabling the product image. Woocommerce is used for the shop.

    I use this plugin for the dynamic table data and I’d prefer to not have to change to another plugin. Thanks

    The page I need help with: [log in to see the link]

Viewing 4 replies - 1 through 4 (of 4 total)
  • Plugin Support Abid Hasan

    (@abidhasan112)

    Hi @pirate1227 ,

    Hope you’re doing good.
    We could not able to reproduce this issue on our end. Can you please select Elementor Full Width from your page settings here: https://d.pr/i/Nr0QGW

    Regarding your Single Product page, it seems opacity: 0 is set for the image which should not be happen for the EA actually: https://d.pr/i/J3rwy9
    Can you please make sure that this issue is not happening by deactivating the Essential Addons aswell?

    Let me know how it goes.
    Thank you!

    Thread Starter pirate1227

    (@pirate1227)

    Thanks for your reply.

    Page is set to full width. When I make an update the page will load correctly at first. Once I refresh it goes back to the box format. The same thing happens with the product image. If I make an update it loads correctly at first and the opacity shows 1. As soon as I refresh it sets itself to 0. If I deactivate the EA plugin this doesn’t happen.

    Thread Starter pirate1227

    (@pirate1227)

    I have found through testing today that the problem is between autooptimize plugin and EA. When I have autooptimize off it works correctly. If I have both on, then the layout and opacity break.

    Plugin Support Abid Hasan

    (@abidhasan112)

    Hi @pirate1227 ,

    In that case, you can exclude Essential Addons CSS and JS files from Autoptimize plugin.

    Our assets files located on here: /wp-content/uploads/essential-addons-elementor

Viewing 4 replies - 1 through 4 (of 4 total)
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