EA Contact Form 7 | Freezing Elementor

  • A signup form I created using the Contact Form 7 widget is causing the never-ending screen when I try to log back into the page in Elementor. Once I log in using Safe Mode and remove the widget, the page is able to load just fine.

    Also, I can’t change the text color in the After Submit Feedback styles. I change it to white and the confirmation message still displays in black/default.

    (See form at the bottom of the page – the site is still under construction)

    Thanks.

    The page I need help with: [log in to see the link]

Viewing 5 replies - 1 through 5 (of 5 total)
  • Plugin Support Abid Hasan

    (@abidhasan112)

    Hi @igar2k ,

    Well, This issue is normally caused due to a website having low memory. You can check your memory limit by navigating to wp-admin -> Elementor -> System Info. Check out this screenshot: https://d.pr/WVKfum

    Make sure to increase the memory limit. To increase the memory limit you will have to modify the wp-config.php file of yours. Just above this line ” /* That’s all, stop editing! Happy blogging. */” add this following line of code:

    define('WP_MEMORY_LIMIT', '512M');

    You would find the wp-config.php file under your WordPress directory.

    You can also read this blog to modify the wp-config.php file: https://wpdeveloper.net/troubleshoot-preview-loading-error-elementor/

    If that doesn’t work, please deactivate the Essential Addons elements you are not using especially the Dynamic Elements.

    Let me know how it goes. Thank you!

    Thread Starter Sergio Igartua

    (@igar2k)

    Thank you @abidhasan112, I will try this out, quick question:

    I have my current memory limit set at 256MB, shouldn’t this be enough? What memory limit would you recommend in order to fix?

    Thanks again.

    Plugin Support Abid Hasan

    (@abidhasan112)

    Hi @igar2k ,

    Since the Essential Addons for Elementor has some remarkable dynamic elements, so we recommend using 512M on your website to fix this issue.

    Hope you understand.
    Thanks!

    Thread Starter Sergio Igartua

    (@igar2k)

    Hi @abidhasan112,

    I made the corrections and verified PHP memory is now up to 512M. However, the issue persists.

    This is the only page where I keep getting the Safe Mode error. If I delete the block with the form, the problem goes away so it’s got something to do with the form.

    I have two different forms on two other pages, but those work just fine. It’s just this particular form that freezes up my page.

    Any thoughts?

    Plugin Support Abid Hasan

    (@abidhasan112)

    Hi @igar2k ,

    That’s strange! We need to deeply check this issue on your end.
    Can you please create a support ticket here: https://wpdeveloper.net/support/new-ticket/

    Our support team will check back and get back to you asap.
    Thanks!

Viewing 5 replies - 1 through 5 (of 5 total)
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