EA filterable gallery Broken? (EA essential Addons)

  • Resolved SaskiaVolders

    (@saskiavolders)


    5 years, 7 months ago

    hello!
    I am having issues that the filterable gallery is not working

    The filtering is working fine. It’s just that when I want to watch my page after adding it, it shows the images scrambled on top of one another, rather than the pretty grid /masonry update that I should be seeing. It shows correctly when I am editing in Elementor

    Any help to how i can fix this?

    The page I need help with: [log in to see the link]

Viewing 9 replies - 1 through 9 (of 9 total)
  • Thread Starter SaskiaVolders

    (@saskiavolders)

    EDIT : Sometimes when I apply an update it works.. But if i make a change (go from grid to masonry or adapt the width of my website, I go back into the same issue, and i ran out of updates to do people so HELP)

    Plugin Author Rafin

    (@rafinkhan)

    @saskiavolders,

    Hi, there. I am really sorry to hear about the issue you are facing. Well, this error is normally caused due to an issue with file access. Please check your cPanel or FTP and make sure to give permission to the following folder: uploads/essential-addons-elementor.

    After doing so, please let me know how it goes. Thank you.

    how do you give permission to that folder?

    Thread Starter SaskiaVolders

    (@saskiavolders)

    @rafinkhan

    The file has full permission in the uploads file (777)

    So unfortunatly this does not provide a fix.

    Any other ideas?

    Plugin Author Rafin

    (@rafinkhan)

    @saskiavolders,

    Hi, there. I am sorry to hear that your issue isn’t resolved yet. Since I am seeing this following error in the console: Blocked loading mixed active content “https://saskiavolders.be/wp-content/uploads/essential-addons-elementor/eael-post-22.min.js?ver=2.10.4”. It might be because of the SSL is not configured properly. Can you please check that and let me know how it goes?

    @aletversluis,

    Check out this link to learn how you can change file permission (777) using cPanel.

    Thank you.

    Thread Starter SaskiaVolders

    (@saskiavolders)

    @rafinkhan what do you mean with not configured correctly? My domain provider provided the installation for me so I would not know how I can change that.

    Could you give me some more information regarding this ???

    Plugin Author Rafin

    (@rafinkhan)

    @saskiavolders,

    Well, I have assigned our Developer team to look into this issue. So, I will give you an update very soon regarding this.

    Thank you.

    Plugin Author Rafin

    (@rafinkhan)

    @saskiavolders,

    Hi, there. I hope you are doing good. We have released a new version yesterday. Can you please update to the latest version and let me know whether your issue gets resolved or not?

    It should be resolved now. Let me know the update. Thank you.

    Thread Starter SaskiaVolders

    (@saskiavolders)

    @rafinkhan Tis fixed my issue for good! I tested it a couple of days but now I can safely say the trouble is over! thank you SO much

Viewing 9 replies - 1 through 9 (of 9 total)
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