EA Filterable Gallery Image Link Not Working

  • Resolved brooksfeeds

    (@brooksfeeds)


    1 year, 8 months ago

    I have used the filterable gallery for a while now and when I go to upload new images with links to pdf documents it does not work now for the new ones only. when you click on the “Breeding” filter and click on the last two photos marked “shazam” and “janet” they open the picture instead of opening the PDF document that is associated with it.

    All the other images open their PDF documents except for new ones I add. I do not have the upgraded version so I cannot access the custom CSS .

    The page I need help with: [log in to see the link]

Viewing 2 replies - 1 through 2 (of 2 total)
  • Plugin Support Zeba Afia Shama

    (@zebaafiashama)

    Hello @brooksfeeds

    I hope you are doing well.

    Thank you for sharing your website page URL where you have added a filterable gallery. For that, I have inspected your website and found out that unfortunately, you didn’t use our Essential Addons for Elementor widgets on your website, instead you used Elementor Addon Elements filterable gallery widget.

    For that reason, we can’t help you with this. You can contact their support system to solve this issue.
    Here is the link: https://www.ads-software.com/support/plugin/addon-elements-for-elementor-page-builder/

    If you have any issues related to Essential Addons for Elementor, please let us know.

    Thank You

    Plugin Contributor robinwpdeveloper

    (@robinwpdeveloper)

    Marking it as resolved as it is not related to EA Filterable Gallery (which contains a class eael-filter-gallery-wrapper).

    Feel free to share any issues related to Essential Addons for Elementor

Viewing 2 replies - 1 through 2 (of 2 total)
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