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Resolved vanessavv04
(@vanessavv04)

4 years, 2 months ago

Hello,

I’m having problems with the plugin in one of the webs where I use it. The EA Elements are displayed but without style. Could it be a problem with the SSL?

I read some related problems here. I deleted and reinstalled the plugin, I gave 777 permissions to the folder plugin, I deleted the cache… but nothing seems to work. Any idea or link to a topic where I could find a solution?

Note: It’s an institutional web, so the SSL was installed by other department and I can’t access the hosting configuration. Also, we have other web with SSL certificate where the plugin is working correctly.

Thank you very much for your help and your work

The page I need help with: [log in to see the link]

Viewing 7 replies - 1 through 7 (of 7 total)

Plugin Support Abid Hasan
(@abidhasan112)

4 years, 2 months ago

Hi @vanessavv04 ,

I could not able to see your page since this is on a Maintenance Mode: https://d.pr/i/F594CH

Besides that, Can you please create a support ticket here: https://wpdeveloper.net/support/new-ticket/

We will check back and get back to you there.
Thanks!

Thread Starter vanessavv04
(@vanessavv04)

4 years, 2 months ago

Thank you very much, I created the support ticket.

Thanks again!

chrisyangber
(@chrisyangber)

4 years, 2 months ago

I have the same issue as well. Particularly widgets with image, like image accordion, image gallery. The widgets can display well in Elementor editor, but display the widget without style in frontend. This problem occurs not steadily. Sometimes it displays in frontend perfectly, sometimes not.

Plugin Support Abid Hasan
(@abidhasan112)

4 years, 2 months ago

Hi @chrisyangber ,

Can you please share your page URL so that I can check and assist you with this?

Thanks!

chrisyangber
(@chrisyangber)

4 years, 2 months ago

Hi Abid,

This issue seems not occur anymore after I deleted custom icons.
So any possible reasons your widgets cannot display with styles & responsive animations well in frontend?

Chris

Plugin Support Abid Hasan
(@abidhasan112)

4 years, 1 month ago

Hi @chrisyangber ,

Sorry for the late response.
Well, There’s maybe a permission error happening in your frontend and assets doesn’t load correctly.

So can you please create a support ticket here: https://wpdeveloper.net/support/new-ticket/

We will deeply check and get back to you there.
Thanks!

Thread Starter vanessavv04
(@vanessavv04)

4 years, 1 month ago

Hi:

I finally could solve it changing the CSS Print Method in Elementor to “Internal Embedding” (Elementor Settings –> Advanced).

https://stackoverflow.com/questions/65683107/wordpress-essential-addons-for-elementor-not-displaying-styles/65683743?noredirect=1#comment116140818_65683743

Thank you again!

Viewing 7 replies - 1 through 7 (of 7 total)

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