EAN 13 Error

  • Hello, if I put 13 numbers and want to print EAN13 labels, I get back error “”Code” field contains incorrect data. It must contain 13 digits. 12 digits and 13th is a checksum digit calculated by formula.”

    But I really put 13 numbers.

    Thank You.

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  • Hello Petr,

    As you probably know EAN13 code is the special number that you need to buy from EAN13 registrar company.

    When you buy it – you will receive 13-digits unique code that will be linked to your product. And anyone could search for this code and find basic information about your product.

    If you haven’t bought this code – just google “buy EAN13 code” – they usually cost around $2. You will need one code for one product type.

    If you have any additional questions, please contact me via [email protected] as sometimes we don’t receive emails from www.ads-software.com

    Best wishes,
    Natalia
    Support Team

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