Ean codes only appear on certain products.

  • Resolved carlos547547

    (@carlos547547)


    1 day, 19 hours ago

    Hi,

    I will apologise in advance for my naivety. I have just installed CTX after a poor experience with product feed elite. I have set everything up and and uploaded my first feed. I have noticed that all my products which are classed as “simple” and have there EAN in the standard WooCommerce field have appeared fine with no requirement to enter them into the CTX EAN Field.

    However all the variables have failed to pull the EAN numbers and only work if I enter them in the CTX EAN field and change the mapping to the CTX EAN number – this however stops the “simple” product EAN number coming through.

    Is there a solution to this or am i doing something seriously wrong?

    Thank you in advance

Viewing 3 replies - 1 through 3 (of 3 total)
  • Plugin Support mansary

    (@mansary)

    Dear @carlos547547

    As you can see here, we have created a test feed where all the variations are getting values from the woocommerce default GTIN,?UPC,?EAN, or?ISBN attribute field for the variation items as well.

    Please check the feed configuration again and make sure you have used the correct attribute meta. You need to use this meta from the dropdown to get a value from the WooCommerce GTIN, UPC, EAN, or ISBN field.

    Thank you,

    Thread Starter carlos547547

    (@carlos547547)

    Thank you for your help it is much appreciated – this solved the problem straight away.

    Plugin Support mansary

    (@mansary)

    Thanks @carlos547547 for letting us know. Have a nice day!

Viewing 3 replies - 1 through 3 (of 3 total)
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