Easiest way to get back into WordPress admin

  • recently installed a few plug ins to WordPress and “Live View” other website templates. WordPress froze and wound up closing the window. Now when we try to log in it shows a white screen with an error “There has been a critical error on this website.” Not familar with how to use FTP to log in. Is there an easier solution to this issue?

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  • Moderator James Huff

    (@macmanx)

    Try manually resetting your plugins (no Dashboard access required). If that resolves the issue, reactivate each one individually until you find the cause.

    If that does not resolve the issue, access your server via SFTP or FTP, or a file manager in your hosting account’s control panel (consult your hosting provider’s documentation for specifics on these), navigate to /wp-content/themes/ and rename the directory of your currently active theme. Hopefully, this will force the default theme to activate and rule out a theme-specific issue (theme functions can interfere like plugins).

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