Easy Modal plugin requires two clicks to close ?

  • Anonymous User 9906592

    (@anonymized-9906592)


    9 years, 8 months ago

    Hello All –

    Anyone encountered this? I can’t find mention of it in the forms. I have the Easy Modal plugin installed and running on the site, but the modal appears just fine when I do a test link to trigger it. However, when you have “Disable Overlay” unchecked in the Display Options, the modal requires two clicks to close it out completely (and when you have the Overlay disabled, it works fine, closing out with a single click). The first click eliminates the overlay, and the second one closes out the modal display object itself. This is of course a rather big usability issue that leaves us unable to use the plugin. And, unfortunately, using the plugin without the overlay isn’t an option, design-wise.

    Suggestions? It really looks like a great plugin, but this issue renders it totally unusable to us.

    Other notes: under Close Options, we’ve played with “Click Overlay to Close” and also “Press ESC to Close”, but toggling either of those features does not resolve the issue. Also, Load Type under General is set to “Load Sitewide” because load “Per Page / Post” results in no modal functionality at all.

    Thanks!

    — HJ

    https://www.ads-software.com/plugins/easy-modal/

Viewing 3 replies - 1 through 3 (of 3 total)
  • Thread Starter Anonymous User 9906592

    (@anonymized-9906592)

    UPDATE:

    I just discovered that in Display Options, if you have animation set to “None”, then this eliminates the problem. However, it also makes the plugin a little less attractive and less fluid for the user without using animations like fades.

    So, again, thoughts?

    (thanks, in advance!)

    — HG

    Plugin Author Daniel Iser

    (@danieliser)

    @hunterjones – Per post means you have to enable it on a per page/post basis, when editing those pages/posts. I have not seen this type of bug and first guess is that there is some type of JS bug or another JS function hooked to click events in general that may be causing this to happen. Have you tried the rebranded version of this “Popup Maker”. There are built in migration tools and targeting specific pages has become much easier.

    Thread Starter Anonymous User 9906592

    (@anonymized-9906592)

    I haven’t tried the new version yet, but I’ll be sure to check it out. Thanks for the quick reply. If I run into further issues, I’ll let you know. For now though, that double-clikcing issue is what I’m experiencing.

    Thanks again,

    — HJ

Viewing 3 replies - 1 through 3 (of 3 total)
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