Hi @bwmotors
I’m not sure what do you mean by No repley on annulation
From the later text Extra annual charge on my credit cart
, I suppose it is sales related problem.
WordPress Forum guidelines do not allow us to discuss the topic related to a premium version. Can you kindly contact us via https://zakratheme.com/ Chat Support for any dissatisfaction and resolve it?
Sincerely,
Ashish S. – Zakra Support.