Easycart + Square — Product Import Doesn’t Support Category Hierarchy?

  • Resolved fusionaddict

    (@fusionaddict)


    1 month, 3 weeks ago

    I’m working on a site for a beverage delivery client and they preferred to use Easycart. They manage their products & inventory through a Square POS system and were able to import their products, which are organized in the POS into several nested categories. However, that hierarchy is not importing.

    For example, he has a parent category “Sports Drinks” with a child category “Gatorade.” Both categories imported, but they did not import as parent & child.

    Is this type of importation not supported? Is it a premium feature?

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  • Plugin Contributor ecommercecart

    (@ecommercecart)

    Hello: Yes, you are correct, it does not pull those in as a hierarchy to easycart. I can’t fully remember, but I think when we built it they didn’t have that feature in square either, it was just straight categories at that time. We’ve added hierarchy structure to our categories and perhap if square has that feature now, we can look at doing so. But currently they would be straight categories without children.

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