eCheck Payments When Instant Payments is checked

  • Resolved wabundle

    (@wabundle)


    1 month ago

    Hi,

    We are getting customers paying using echeck through PayPal even thought instant payment is checked so it should be disabling this option.

    Thanks

Viewing 3 replies - 1 through 3 (of 3 total)
  • Plugin Support Jignesh Patel

    (@jigneshmpatel)

    Hello @wabundle,

    Thank you for providing detailed information about the issue. I am currently investigating and attempting to reproduce the problem on my end. I will update you as soon as I have more insights or a solution.

    Thank you for your patience.

    Best regards

    Plugin Support Jignesh Patel

    (@jigneshmpatel)

    Hello @wabundle

    Thank you for reaching out about customers making payments via eCheck through PayPal, despite having instant payment settings enabled.

    Plugin Verification: I have reviewed our plugin and confirmed it’s functioning correctly. Please ensure the “Instant Payments: Require Instant Payment” option is enabled in your gateway settings.

    Blocking eCheck Payments in PayPal: To prevent customers from using eChecks, adjust your PayPal account settings:

    1. Log in to your PayPal account.
    2. Click the Gear icon to access Account Settings.
    3. Navigate to Payment Preferences.
    4. Click Update next to Block Payments.
    5. Check the box for “Pay with eCheck transfer for all website payments except eBay”.
    6. Save your changes.

    This will block eCheck payments, ensuring only instant payment methods are accepted.

    If you have further questions or need assistance, feel free to ask.

    Best regards

    Plugin Support Jignesh Patel

    (@jigneshmpatel)

    Since we haven’t received a response from you, we’re closing this support ticket. If you still need help, feel free to open a new ticket.

Viewing 3 replies - 1 through 3 (of 3 total)
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