• Resolved vwebworld

    (@vwebworld)


    How do I get ecommerce 360 set up? I clicked to enable it on the mailchimp for woocommerce plugin setting but the status says not active.

    The page I need help with: [log in to see the link]

Viewing 9 replies - 1 through 9 (of 9 total)
  • Plugin Support khungate

    (@khungate)

    Hi @vwebworld, would you be able to provide a screenshot? We don’t actually have anything in our plugin with that setting. Perhaps you’re using another plugin?

    Thread Starter vwebworld

    (@vwebworld)

    Plugin Support khungate

    (@khungate)

    Hi @vwebworld, thanks for the reply. The screenshot provided is not a view in our plugin. You’ll want to take a closer look at your active plugins and reach out to the appropriate development team.

    For what it’s worth, the official Mailchimp for WooCommerce has a sync built-in for e-commerce data (formerly eCommerce360) if you’d like to use it. You may download it here.

    Thread Starter vwebworld

    (@vwebworld)

    Hmmm, here is a screenshot of the plugin (view details).

    Connects WooCommerce to Mailchimp to sync your store data, send targeted campaigns to your customers, and sell more stuff.
    Version 2.3.6 | By Mailchimp | View details

    screenshot of plugin

    Plugin Support khungate

    (@khungate)

    Hi @vwebworld, the initial screenshot provided is definitely not part of our plugin. Could you paste a system report here that shows your installed plugins? Maybe we can help identify which one you’re looking at: (WooCommerce -> Status -> System Report (at the top).

    Thread Starter vwebworld

    (@vwebworld)

    
    ### WordPress Environment ###
    
    WordPress address (URL): https://houseofjerky.net
    Site address (URL): https://houseofjerky.net
    WC Version: 3.6.5
    Log Directory Writable: ?
    WP Version: ? 5.3.2 - There is a newer version of WordPress available (5.4)
    WP Multisite: –
    WP Memory Limit: 768 MB
    WP Debug Mode: –
    WP Cron: ?
    Language: en_US
    External object cache: ?
    
    ### Server Environment ###
    
    Server Info: Apache/2.4.29 (Unix) mod_hive/6.27 OpenSSL/1.0.1e-fips mod_fastcgi/2.4.6
    PHP Version: 7.1.33 - We recommend using PHP version 7.2 or above for greater performance and security. How to update your PHP version
    PHP Post Max Size: 8 MB
    PHP Time Limit: 0
    PHP Max Input Vars: 1000
    cURL Version: 7.59.0
    OpenSSL/1.0.2r
    
    SUHOSIN Installed: –
    MySQL Version: 5.6.36-82.1-log
    Max Upload Size: 2 MB
    Default Timezone is UTC: ?
    fsockopen/cURL: ?
    SoapClient: ?
    DOMDocument: ?
    GZip: ?
    Multibyte String: ?
    Remote Post: ?
    Remote Get: ?
    
    ### Database ###
    
    WC Database Version: 3.6.5
    WC Database Prefix: wp_
    Total Database Size: 1323.98MB
    Database Data Size: 1075.91MB
    Database Index Size: 248.07MB
    wp_woocommerce_sessions: Data: 12.02MB + Index: 1.03MB
    wp_woocommerce_api_keys: Data: 0.02MB + Index: 0.03MB
    wp_woocommerce_attribute_taxonomies: Data: 0.00MB + Index: 0.01MB
    wp_woocommerce_downloadable_product_permissions: Data: 0.01MB + Index: 0.03MB
    wp_woocommerce_order_items: Data: 3.79MB + Index: 1.95MB
    wp_woocommerce_order_itemmeta: Data: 23.18MB + Index: 15.76MB
    wp_woocommerce_tax_rates: Data: 0.00MB + Index: 0.01MB
    wp_woocommerce_tax_rate_locations: Data: 0.00MB + Index: 0.00MB
    wp_woocommerce_shipping_zones: Data: 0.00MB + Index: 0.00MB
    wp_woocommerce_shipping_zone_locations: Data: 0.00MB + Index: 0.01MB
    wp_woocommerce_shipping_zone_methods: Data: 0.02MB + Index: 0.00MB
    wp_woocommerce_payment_tokens: Data: 0.02MB + Index: 0.02MB
    wp_woocommerce_payment_tokenmeta: Data: 0.02MB + Index: 0.03MB
    wp_woocommerce_log: Data: 0.02MB + Index: 0.02MB
    wp_actionscheduler_actions: Data: 3.02MB + Index: 1.88MB
    wp_actionscheduler_claims: Data: 0.02MB + Index: 0.02MB
    wp_actionscheduler_groups: Data: 0.02MB + Index: 0.02MB
    wp_actionscheduler_logs: Data: 3.02MB + Index: 2.59MB
    wp_aff_affiliates: Data: 0.00MB + Index: 0.00MB
    wp_aff_affiliates_attributes: Data: 0.00MB + Index: 0.01MB
    wp_aff_affiliates_users: Data: 0.00MB + Index: 0.00MB
    wp_aff_hits: Data: 0.01MB + Index: 0.01MB
    wp_aff_referrals: Data: 0.00MB + Index: 0.01MB
    wp_aff_robots: Data: 0.00MB + Index: 0.00MB
    wp_cf_forms: Data: 0.41MB + Index: 0.02MB
    wp_cf_form_entries: Data: 0.06MB + Index: 0.06MB
    wp_cf_form_entry_meta: Data: 0.02MB + Index: 0.03MB
    wp_cf_form_entry_values: Data: 1.52MB + Index: 0.39MB
    wp_cf_pro_messages: Data: 0.02MB + Index: 0.00MB
    wp_cf_queue_failures: Data: 0.02MB + Index: 0.00MB
    wp_cf_queue_jobs: Data: 0.02MB + Index: 0.00MB
    wp_cf_tracking: Data: 0.02MB + Index: 0.00MB
    wp_cf_tracking_meta: Data: 0.02MB + Index: 0.03MB
    wp_commentmeta: Data: 3.20MB + Index: 2.49MB
    wp_comments: Data: 17.22MB + Index: 7.74MB
    wp_layerslider: Data: 0.00MB + Index: 0.00MB
    wp_leafletmapsmarker_layers: Data: 0.00MB + Index: 0.00MB
    wp_leafletmapsmarker_markers: Data: 0.01MB + Index: 0.00MB
    wp_links: Data: 0.00MB + Index: 0.00MB
    wp_mailchimp_carts: Data: 0.06MB + Index: 0.00MB
    wp_mailchimp_jobs: Data: 0.02MB + Index: 0.00MB
    wp_options: Data: 463.49MB + Index: 113.20MB
    wp_postmeta: Data: 77.59MB + Index: 48.33MB
    wp_posts: Data: 14.31MB + Index: 3.07MB
    wp_redirection_404: Data: 0.31MB + Index: 0.23MB
    wp_redirection_groups: Data: 0.02MB + Index: 0.03MB
    wp_redirection_items: Data: 0.02MB + Index: 0.09MB
    wp_redirection_logs: Data: 0.02MB + Index: 0.08MB
    wp_revision_control: Data: 0.02MB + Index: 0.00MB
    wp_revslider_css: Data: 0.02MB + Index: 0.00MB
    wp_revslider_layer_animations: Data: 0.00MB + Index: 0.00MB
    wp_revslider_settings: Data: 0.00MB + Index: 0.00MB
    wp_revslider_sliders: Data: 0.00MB + Index: 0.00MB
    wp_revslider_slides: Data: 0.00MB + Index: 0.00MB
    wp_revslider_static_slides: Data: 0.00MB + Index: 0.00MB
    wp_sbb_badips: Data: 0.23MB + Index: 0.19MB
    wp_sbb_badref: Data: 0.44MB + Index: 0.27MB
    wp_sbb_blacklist: Data: 0.36MB + Index: 0.14MB
    wp_sbb_fingerprint: Data: 1.52MB + Index: 0.52MB
    wp_sbb_http_tools: Data: 0.02MB + Index: 0.02MB
    wp_sbb_stats: Data: 0.05MB + Index: 0.02MB
    wp_sbb_visitorslog: Data: 28.55MB + Index: 0.00MB
    wp_termmeta: Data: 0.14MB + Index: 0.09MB
    wp_terms: Data: 0.04MB + Index: 0.05MB
    wp_term_relationships: Data: 0.48MB + Index: 1.05MB
    wp_term_taxonomy: Data: 0.03MB + Index: 0.05MB
    wp_usermeta: Data: 31.94MB + Index: 21.63MB
    wp_users: Data: 1.99MB + Index: 1.65MB
    wp_wc_admin_notes: Data: 0.02MB + Index: 0.00MB
    wp_wc_admin_note_actions: Data: 0.02MB + Index: 0.02MB
    wp_wc_category_lookup: Data: 0.02MB + Index: 0.00MB
    wp_wc_customer_lookup: Data: 2.52MB + Index: 3.03MB
    wp_wc_download_log: Data: 0.02MB + Index: 0.03MB
    wp_wc_order_coupon_lookup: Data: 0.06MB + Index: 0.03MB
    wp_wc_order_product_lookup: Data: 6.52MB + Index: 8.06MB
    wp_wc_order_stats: Data: 3.52MB + Index: 4.55MB
    wp_wc_order_tax_lookup: Data: 0.06MB + Index: 0.03MB
    wp_wc_points_rewards_user_points: Data: 0.45MB + Index: 0.57MB
    wp_wc_points_rewards_user_points_log: Data: 1.27MB + Index: 0.60MB
    wp_wc_product_meta_lookup: Data: 0.11MB + Index: 0.31MB
    wp_wc_webhooks: Data: 0.02MB + Index: 0.02MB
    wp_wfBlockedIPLog: Data: 0.06MB + Index: 0.05MB
    wp_wfBlocks7: Data: 0.13MB + Index: 0.11MB
    wp_wfConfig: Data: 2.07MB + Index: 0.01MB
    wp_wfCrawlers: Data: 0.01MB + Index: 0.00MB
    wp_wfFileChanges: Data: 0.02MB + Index: 0.00MB
    wp_wfFileMods: Data: 2.47MB + Index: 0.48MB
    wp_wfHits: Data: 1.83MB + Index: 0.15MB
    wp_wfHoover: Data: 0.00MB + Index: 0.00MB
    wp_wfIssues: Data: 0.04MB + Index: 0.01MB
    wp_wfKnownFileList: Data: 2.52MB + Index: 0.00MB
    wp_wfLiveTrafficHuman: Data: 0.02MB + Index: 0.02MB
    wp_wfLocs: Data: 0.01MB + Index: 0.00MB
    wp_wfLogins: Data: 0.28MB + Index: 0.06MB
    wp_wfls_2fa_secrets: Data: 0.02MB + Index: 0.02MB
    wp_wfls_settings: Data: 0.02MB + Index: 0.00MB
    wp_wfNotifications: Data: 0.02MB + Index: 0.00MB
    wp_wfPendingIssues: Data: 0.02MB + Index: 0.06MB
    wp_wfReverseCache: Data: 0.00MB + Index: 0.00MB
    wp_wfSNIPCache: Data: 0.02MB + Index: 0.05MB
    wp_wfStatus: Data: 0.21MB + Index: 0.08MB
    wp_wfTrafficRates: Data: 0.02MB + Index: 0.00MB
    wp_woocommerce_gpf_google_taxonomy: Data: 0.86MB + Index: 0.00MB
    wp_woocommerce_shipping_zone_shipping_methods: Data: 0.00MB + Index: 0.00MB
    wp_wpcreviews: Data: 0.02MB + Index: 0.00MB
    wp_wpml_mails: Data: 356.56MB + Index: 0.00MB
    wp_wps_hit: Data: 0.14MB + Index: 0.53MB
    wp_wps_index: Data: 2.41MB + Index: 3.92MB
    wp_wps_key: Data: 0.08MB + Index: 0.05MB
    wp_wps_object_type: Data: 0.02MB + Index: 0.08MB
    wp_wps_query: Data: 0.05MB + Index: 0.02MB
    wp_wps_uri: Data: 0.25MB + Index: 0.13MB
    wp_wps_user_agent: Data: 0.06MB + Index: 0.02MB
    wp_yoast_seo_links: Data: 0.14MB + Index: 0.06MB
    wp_yoast_seo_meta: Data: 1.52MB + Index: 0.00MB
    
    ### Post Type Counts ###
    
    attachment: 562
    avada_page_options: 1
    customize_changeset: 7
    global_product_addon: 2
    nav_menu_item: 41
    oembed_cache: 3
    page: 62
    post: 36
    product: 159
    product_variation: 926
    shop_coupon: 101
    shop_order: 30565
    shop_order_refund: 23
    slide: 9
    video: 2
    wc_voucher: 5
    wishlist: 145
    wpcf7_contact_form: 1
    wpcr3_review: 2384
    yith-wcbm-badge: 2
    
    ### Security ###
    
    Secure connection (HTTPS): ?
    Hide errors from visitors: ?
    
    ### Active Plugins (34) ###
    
    LayerSlider WP: by Kreatura Media – 5.5.0
    AppZab Live Sales Feed for WooCommerce: by AppZab – 1.4.2 – Not tested with the active version of WooCommerce
    Caldera Forms: by Caldera Labs – 1.8.11
    CalderaWP License Manager: by CalderaWP – 1.2.10
    Caldera Forms Anti Spam: by Yoohoo Plugins – 0.3
    Classic Editor: by WordPress Contributors – 1.5
    Companion Revision Manager: by Papin Schipper – 1.6.2
    Facebook for WooCommerce: by Facebook – 1.10.2
    Fusion Builder: by ThemeFusion – 1.9.1
    Fusion Core: by ThemeFusion – 3.9.1
    Insert Headers and Footers: by WPBeginner – 1.4.5
    Leaflet Maps Marker: by MapsMarker.com e.U. – 3.12.3
    Login Logo: by Mark Jaquith – 0.9.0
    Mailchimp for WooCommerce: by Mailchimp – 2.3.6
    SG Optimizer: by SiteGround – 5.4.6
    StopBadBots: by Bill Minozzi – 6.07
    WooChimp: by RightPress – 1.3 – Not tested with the active version of WooCommerce
    WooCommerce Admin: by WooCommerce – 1.0.3
    Woocommerce Table Rate Shipping: by JEM Plugins – 2.0.7
    WooCommerce PayPal Pro (Classic and PayFlow Editions) Gateway: by WooCommerce – 4.5.0
    WooCommerce Google Analytics Integration: by WooCommerce – 1.4.20
    WooCommerce Print Invoices/Packing Lists: by SkyVerge – 3.8.3
    WooCommerce Points and Rewards: by WooCommerce – 1.6.31
    WooCommerce Product Add-ons: by WooCommerce – 3.0.31
    WooCommerce Product Search: by itthinx – 2.21.0
    WooCommerce - ShipStation Integration: by WooCommerce – 4.1.34 – 4.1.35 is available
    WooCommerce Smart Coupons: by StoreApps – 4.7.2 – 4.7.3 is available
    WooCommerce WishLists: by Lucas Stark – 2.1.17
    WooCommerce: by Automattic – 3.6.5 – 4.0.1 is available
    Wordfence Security: by Wordfence – 7.4.6
    Yoast SEO: by Team Yoast – 13.5
    WP Customer Reviews: by Go Web Solutions – 3.4.1
    Yoast WooCommerce SEO: by Team Yoast – 3.0 – Not tested with the active version of WooCommerce
    YITH WooCommerce Badge Management: by YITH – 1.4.0
    
    ### Inactive Plugins (31) ###
    
    All-in-One WP Migration: by ServMask – 7.20
    Contact Form 7: by Takayuki Miyoshi – 5.1.7
    Minimal Coming Soon & Maintenance Mode: by WebFactory Ltd – 2.17
    PHP Compatibility Checker: by WP Engine – 1.5.0
    Product CSV Import Export (BASIC): by WebToffee – 1.7.8
    Redirection: by John Godley – 4.7.1
    Revolution Slider: by ThemePunch – 4.6.93
    Simple Share Buttons Adder: by Simple Share Buttons – 7.6.21
    Simple Sitemap: by David Gwyer – 3.5
    Simple Social Icons: by StudioPress – 3.0.2
    SSL Insecure Content Fixer: by WebAware – 2.7.2
    WooCommerce - Facebook Tab: by WooThemes – 1.1.9 – Not tested with the active version of WooCommerce
    WooCommerce Advance Sales Report Pro: by Infosoft Consultants – 2.0.8 – Not tested with the active version of WooCommerce
    WooCommerce Cart Notices: by SkyVerge – 1.0.7 – Not tested with the active version of WooCommerce
    WooCommerce Chained Products: by StoreApps – 2.9.3 – 2.9.6 is available
    WooCommerce Checkout Field Editor: by WooCommerce – 1.5.30 – 1.5.31 is available
    WooCommerce Coupons Countdown: by itthinx – 1.1.0 – Not tested with the active version of WooCommerce
    WooCommerce Google Merchant Center Feed: by claudiosanches – 1.0.6 – Not tested with the active version of WooCommerce
    WooCommerce Google Product Feed: by Lee Willis – 4.0.3 – Not tested with the active version of WooCommerce
    WooCommerce Google Trusted Stores Integration: by Enollo – 0.1.0 – Not tested with the active version of WooCommerce
    WooCommerce Grid / List toggle: by jameskoster – 1.2.1 – Not tested with the active version of WooCommerce
    WooCommerce One Page Checkout: by Prospress Inc. – 1.2.1 – Not tested with the active version of WooCommerce
    WooCommerce PayPal Express Gateway: by Daniel Espinoza – 2.0.0 – Not tested with the active version of WooCommerce
    WooCommerce PDF Product Vouchers: by SkyVerge – 2.3.4 – Not tested with the active version of WooCommerce
    WooCommerce Social Buttons PRO: by Terry Tsang – 1.0.7 – Not tested with the active version of WooCommerce
    WooCommerce Store Catalog PDF Download: by Roy Ho – 1.0.4 – Not tested with the active version of WooCommerce
    WooCommerce Table Rate Shipping: by Mike Jolley – 2.9.0 – Not tested with the active version of WooCommerce
    WooThemes Helper: by WooThemes – 1.5.9 – Network enabled
    wpgzip Compression: by Arshid KV – 1.1
    WP Mail From II: by Ben Huson – 1.1.1
    WP Mail Logging: by MailPoet – 1.9.5
    
    ### Dropin Plugins (1) ###
    
    object-cache.php: Memcached
    
    ### Settings ###
    
    API Enabled: ?
    Force SSL: ?
    Currency: USD ($)
    Currency Position: left
    Thousand Separator: ,
    Decimal Separator: .
    Number of Decimals: 2
    Taxonomies: Product Types: external (external)
    grouped (grouped)
    simple (simple)
    variable (variable)
    
    Taxonomies: Product Visibility: exclude-from-catalog (exclude-from-catalog)
    exclude-from-search (exclude-from-search)
    featured (featured)
    outofstock (outofstock)
    rated-1 (rated-1)
    rated-2 (rated-2)
    rated-3 (rated-3)
    rated-4 (rated-4)
    rated-5 (rated-5)
    
    Connected to WooCommerce.com: ?
    
    ### WC Pages ###
    
    Shop base: #45572 - /shop-for-jerky/
    Cart: #201 - /cart/
    Checkout: #202 - /checkout/
    My account: #204 - /my-account/
    Terms and conditions: #23381 - /terms-conditions/
    
    ### Theme ###
    
    Name: Avada
    Version: 5.9.1
    Author URL: https://themeforest.net/user/ThemeFusion
    Child Theme: ? – If you are modifying WooCommerce on a parent theme that you did not build personally we recommend using a child theme. See: How to create a child theme
    WooCommerce Support: ?
    
    ### Templates ###
    
    Overrides: Avada/woocommerce/cart/cart.php
    Avada/woocommerce/checkout/form-pay.php
    Avada/woocommerce/checkout/review-order.php
    Avada/woocommerce/checkout/thankyou.php
    Avada/woocommerce/loop/loop-start.php
    Avada/woocommerce/single-product/add-to-cart/variable.php
    Avada/woocommerce/single-product/short-description.php
    Avada/woocommerce/single-product/tabs/additional-information.php
    Avada/woocommerce/single-product/tabs/description.php
    
    ### Action Scheduler ###
    
    Canceled: 2
    Oldest: 2020-03-28 08:49:22 +0000
    Newest: 2020-04-15 01:12:55 +0000
    
    Complete: 7,312
    Oldest: 2020-03-23 22:59:16 +0000
    Newest: 2020-04-23 22:14:09 +0000
    
    Failed: 4
    Oldest: 2019-07-27 17:39:15 +0000
    Newest: 2020-04-02 23:05:28 +0000
    
    Pending: 3
    Oldest: 2020-04-23 22:45:57 +0000
    Newest: 2020-04-23 23:14:09 +0000
    
    
    Plugin Author ryanhungate

    (@ryanhungate)

    @vwebworld as @khungate was trying to say in the previous post, the INITIAL screenshot you gave us was NOT our plugin. If you have installed our plugin which it looks like you have, you must also connect your account from within the plugin admin area. Just click on the Mailchimp icon in the admin menu and you can set things up. You will then sync up your history and off to the races.

    If you’re running into any trouble trying to set up our plugin please let us know.

    Thread Starter vwebworld

    (@vwebworld)

    Looking at the plugin list, it looks like I have TWO mailchimp integration plugins that are active: “Mailchimp for Woocommerce” and “woochimp”. I’m assuming there may be a conflict using both of these.

    Plugin Author ryanhungate

    (@ryanhungate)

    @vwebworld yeah we’re the “Mailchimp for WooCommerce” plugin. If you need help with ours please let us know ??

Viewing 9 replies - 1 through 9 (of 9 total)
  • The topic ‘ecommerce 360’ is closed to new replies.