• Resolved jdewit

    (@jdewit)


    Hello, we have the paid version of the plugin but I don’t know where to get support so I’m asking here.

    I setup the plugin with Google Analytics and Google Ads conversion tracking. In Google Ads the conversions are shown with the correct amounts. In Google Analytics the conversions and amounts are also shown, but on the Acquisition Channels report everything is under Direct traffic, and nothing is assigned to other channels (Paid Search, Organic Search, Email, etc).

    Possibly it is because we use the https://complianz.io cookie plugin and that has the option to anonymize IP addresses.

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  • Plugin Author Conversios

    (@tatvic)

    Hi @jdewit,

    Thanks for creating this topic.

    Closing this thread as we are helping with the raised issue over email.

    Regards,
    Tatvic Analytics.

Viewing 1 replies (of 1 total)
  • The topic ‘Ecommerce conversion source in GA missing’ is closed to new replies.