Ecommerce data not tracking in google analytics

  • Resolved stephanieli

    (@stephanieli)


    5 years, 1 month ago

    Thanks for awesome plugin for use.

    I have installed Google Tag manager plugin in WordPress and set up tags in Tag manager. There is still no ecommerce data coming through in Google Analytic.

    Another problem is that in Google analytics, it shows this data, which I didn’t add or push to the website.

    ‘transactionId’: ‘1234’,
    ‘transactionProducts’: [{
    ‘sku’: ‘DD44’,
    ‘name’: ‘T-Shirt’,
    ‘category’: ‘Apparel’,
    ‘price’: 11.99,
    ‘quantity’: 1
    },{
    ‘sku’: ‘AA1243544’,
    ‘name’: ‘Hat’,
    ‘category’: ‘Apparel’,
    ‘price’: 9.99,
    ‘quantity’: 2
    }]

    Could you please help me have a look at the website and is there anything wrong with the settings?

    The page I need help with: [log in to see the link]

Viewing 3 replies - 1 through 3 (of 3 total)
  • Plugin Author Thomas Geiger

    (@duracelltomi)

    Hi,

    I see multiple issues on your site: the very first issue is that your GA pageview tracking is firing 3x on each page. I do not see the reason from here but perhaps a misconfigured GTM trigger might be the reason.

    I was not able to place an order without using my bank card therefore I can not tell you what happens on the order received page that could create this demo transaction data.

    Thread Starter stephanieli

    (@stephanieli)

    Hi Thomas,

    Thanks for your kindly reply.

    After I installed the GTM plugin, I believe there is already data layer pushed or do I need to manually create the code and push the data layer to the website ?

    It is still not tracking the transaction data.

    Plugin Author Thomas Geiger

    (@duracelltomi)

    Hi,

    If you have enabled the corresponding option in GTM4WP plugin options, you will also need to setup your GTM account for proper tracking. If you would like to use enhanced ecommerce tracking, you need to follow this guide:

    https://gtm4wp.com/how-to-articles/how-to-setup-enhanced-ecommerce-tracking

Viewing 3 replies - 1 through 3 (of 3 total)
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