• Resolved flike

    (@flike)


    Hi there,

    i installed yesterday the plugin on my customer website (olioperniola.it) following yout tutorial, but it doesn’t semm to track any ecommerce event on GA4 (product views, cart, begin checkout).

    Thank you for support

    The page I need help with: [log in to see the link]

Viewing 1 replies (of 1 total)
  • Saif

    (@babylon1999)

    Hello @flike,

    Thank you for reaching out!

    i installed yesterday the plugin on my customer website (olioperniola.it) following yout tutorial, but it doesn’t semm to track any ecommerce event on GA4 (product views, cart, begin checkout).

    I can confirm this as well, the Gtag is not visible in your website’s source code.

    I noticed you have a cookie consent widget which might block the tracking script or require additional configuration for it work.

    Did you try disabling the cookie consent plugin?

    I also trust you checked the configuration guide: https://woocommerce.com/document/google-analytics-integration/

    If that didn’t help, then please attach a copy of your site’s System Status report so we can get a better understanding of the issue.

    You can find it via WooCommerce > Status. Select “Get system report” and then “Copy for support” (after you scroll down a bit)”. Once done, please paste it here in your reply or via a text-sharing service like https://gist.github.com/

    Look forward to hearing back from you.

Viewing 1 replies (of 1 total)
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