eCommerce integration is not working since 2weeks

  • hi

    on all ecommerce Websites the mailpoet plugin is create big trouble on checkout page. its loading and loading and it is not stopping. and customer can not buy online if this plugin is activate and user has an account.

    we finde out last thuresday/Friday and we deactivate all mailpoet plugins an all our 12 customer pages.

    The page I need help with: [log in to see the link]

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  • Same problem here… Problem occurs with the update to every version 5 of the plugin. 4.58.2 works fine.

    • This reply was modified 5 months, 1 week ago by gjz001.
    Plugin Support Gui A. a11n

    (@guicmazeredo)

    Hi there, thanks for reaching out!

    That’s odd! This is the first report I see and we have thousands of users using WooCommerce and MailPoet together.

    Can you please give us the following extra details?

    • Are you able to reproduce this issue if you use a default theme and have all plugins deactivated except WooCommerce and MailPoet? You can test this on a staging site to avoid affecting your live site, if you want.
    • Could you share a copy of your site’s System Status Report with us? You’ll find it at the top of the page under WooCommerce > Status > Get system report > Download for support (after you scroll down a bit). Once you have the System Status Report file, please attach it to your reply. Make sure to remove sensitive information such as email addresses.

    I’m looking forward to hearing from you!

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