Ecommerce tracking broken since 2.3.1

  • Resolved Jason

    (@galapogos01)


    5 years, 1 month ago

    I am running WooCommerce 3.6.5 on WordPress 5.3.2.

    Since installing version 2.3.1 of this plugin I am getting no ecommerce data!

    Purchase Goals are still firing, however the value appears to be 0?

    Any help please?

Viewing 3 replies - 1 through 3 (of 3 total)
  • Plugin Author Conversios

    (@tatvic)

    Hey @galapogos01….

    Please share the store URL on which you are facing the issue.

    Thread Starter Jason

    (@galapogos01)

    Rather not post it here. I have had to revert the plugin to 2.3.0 – can’t have a production site without working analytics…

    Plugin Author Conversios

    (@tatvic)

    Alright, @galapogos01…

    Before releasing the latest version of the plugin we had tested the plugin with the latest versions of the WooCommerce and WordPress. Our best guess about why the issue occurred is due to the older version of your WooCommerce plugin.

    You could either update the WooCommerce to the latest version or keep the v2.3.0 of our plugin. In both scenarios, the tracking will be in place.

    Thanks.

Viewing 3 replies - 1 through 3 (of 3 total)
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