Economy Select not available & Shipping additional costs not calculated

Hello @niwf.

As a follow up to this topic (https://www.ads-software.com/support/topic/economy-select-not-available/), please take a look at the following.

I’ve contacted the DHL API support. They’ve told me that:

<POfferedCustAgreement>Y</POfferedCustAgreement>

actually means there is an agreement. Further than that, they ‘ve made a request with my client’s production credentials and the “Economy Select” service returned a value.

Apart from that, we happened to calculate an order to Sweden (a real customer case – PO box 90130) and there was a great difference among the price returned from the plugin and the DHL calculator. The returned price was about 20€ and the calculator’s price 45€, which is a great difference. As we found out, this was due to <GlobalServiceName>REMOTE AREA DELIVERY</GlobalServiceName> not being calculated from the plugin.

I’m sending you the request (https://pastebin.com/G98nryiX) and response XMLs (https://pastebin.com/3K5irCA4), as were send from the DHL Support (using my client’s production credentials).

I’m looking forward to hearing from you. Thank you in advance.