edd custom field problem after new update 2.7.3

Did you create the custom field yourself or are you using our Checkout Fields Manager extension?

If the latter, please go ahead and open up a ticket on our website. https://easydigitaldownloads.com/support/ Otherwise, I’ll need to know exactly how you created the custom field.

no i created myself and put in functions.php file and it worked before i update to 2.7.3

<?php
/**
 * Display phone number field at checkout
 * Add more here if you need to
 */
function sumobi_edd_display_checkout_fields() {
?>
 <p id="edd-phone-wrap">
 <label class="edd-label" for="edd-phone">
 <?php echo 'Contact Number'; ?>
 </label>
 <span class="edd-description">
 <?php echo 'Enter your phone number so we can get in touch with you.'; ?>
 </span>
 <input class="edd-input" type="text" name="edd_phone" id="edd-phone" placeholder="<?php echo 'Contact Number'; ?>" />
 </p>
 <?php
}
add_action( 'edd_purchase_form_user_info', 'sumobi_edd_display_checkout_fields' );
 
/**
 * Make phone number required
 * Add more required fields here if you need to
 */
function sumobi_edd_required_checkout_fields( $required_fields ) {
 $required_fields = array(
 'edd_phone' => array(
 'error_id' => 'invalid_phone',
 'error_message' => 'Please enter a valid Phone number'
 ),
 );
 return $required_fields;
}
add_filter( 'edd_purchase_form_required_fields', 'sumobi_edd_required_checkout_fields' );
 
/**
 * Set error if phone number field is empty
 * You can do additional error checking here if required
 */
function sumobi_edd_validate_checkout_fields( $valid_data, $data ) {
 if ( empty( $data['edd_phone'] ) ) {
 edd_set_error( 'invalid_phone', 'Please enter your phone number.' );
 }
}
add_action( 'edd_checkout_error_checks', 'sumobi_edd_validate_checkout_fields', ??, ? );
/**
 * Store the custom field data into EDD's payment meta
 */
function sumobi_edd_store_custom_fields( $payment_meta ) {
 $payment_meta['phone'] = isset( $_POST['edd_phone'] ) ? sanitize_text_field( $_POST['edd_phone'] ) : '';
 
 return $payment_meta;
}
add_filter( 'edd_payment_meta', 'sumobi_edd_store_custom_fields');
/**
 * Add the phone number to the "View Order Details" page
 */
function sumobi_edd_view_order_details( $payment_meta, $user_info ) {
 $phone = isset( $payment_meta['phone'] ) ? $payment_meta['phone'] : 'none';
?>
 <div class="column-container">
 <div class="column">
 <strong><?php echo 'Phone: '; ?></strong>
 <?php echo $phone; ?>
 </div>
 </div>
<?php
}
add_action( 'edd_payment_personal_details_list', 'sumobi_edd_view_order_details', ??, ? );
/**
 * Add a {phone} tag for use in either the purchase receipt email or admin notification emails
 */
edd_add_email_tag( 'phone', 'Customer\'s phone number', 'sumobi_edd_email_tag_phone' );
/**
 * The {phone} email tag
 */
function sumobi_edd_email_tag_phone( $payment_id ) {
 $payment_data = edd_get_payment_meta( $payment_id );
 return $payment_data['phone'];
}
?>

Hi @jaboli,

You should be using a bit more code than that. Is there more?

If you followed this tutorial, everything should still work properly.

If you are using more code than what you pasted above, I need to see it please.

<?php
function sumobi_edd_display_checkout_fields() {
?>
 <p id="edd-phone-wrap">
 <label class="edd-label" for="edd-phone">
 <?php echo '??????? ???? (??? ??? ???? ???? ???? ??? ??????)'; ?>
 </label>
 <span class="edd-description">
 <?php echo '??? ????? ???? ?????? ???? ???? ????? ????? ???? ? ?? ???? ??? ?? ???? ??????'; ?>
 </span>
 <input class="edd-input" type="textarea" style="height:200px;" name="edd_phone" id="edd-phone" placeholder="<?php echo '??????? ???? ????'; ?>" />
 </p>
 <?php
}
add_action( 'edd_purchase_form_user_info', 'sumobi_edd_display_checkout_fields' ); 
/**
 * Store the custom field data into EDD's payment meta
 */
function sumobi_edd_store_custom_fields( $payment_meta ) {
 $payment_meta['phone'] = isset( $_POST['edd_phone'] ) ? sanitize_text_field( $_POST['edd_phone'] ) : '';
 return $payment_meta;
}
add_filter( 'edd_payment_meta', 'sumobi_edd_store_custom_fields');
/**
 * Add the phone number to the "View Order Details" page
 */
function sumobi_edd_view_order_details( $payment_meta, $user_info ) {
 $phone = isset( $payment_meta['phone'] ) ? $payment_meta['phone'] : 'none';
?>
 <div class="column-container">
 <div class="column">
 <strong><?php echo '??????? ???? :'; ?></strong>
 <?php echo $phone; ?>
 </div>
 </div>
<?php
}
add_action( 'edd_payment_personal_details_list', 'sumobi_edd_view_order_details', 10, 2 );
/**
 * Add a {phone} tag for use in either the purchase receipt email or admin notification emails
 */
edd_add_email_tag( 'phone', '??????? ????', 'sumobi_edd_email_tag_phone' );
/**
 * The {phone} email tag
 */
function sumobi_edd_email_tag_phone( $payment_id ) {
 $payment_data = edd_get_payment_meta( $payment_id );
 return $payment_data['phone'];
}
function edd_rial_currency( $formatted, $currency, $price ) {
if ( ! is_admin() ) {
$price = @str_replace( edd_get_option( 'thousands_separator', ',' ) , '', $price );
$price = @$price / 10;
return $price . ' ?????';
}
else
return $price . ' ????'; 
}
add_filter( 'edd_rial_currency_filter_after', 'edd_rial_currency', 10, 3 );
add_filter( 'edd_rial_currency_filter_before', 'edd_rial_currency', 10, 3 );
function pw_edd_purchase_form_required_fields( $required_fields ) {
    $required_fields['edd_last'] = array(   
        'error_id' => 'invalid_last_name',
        'error_message' => __( '???? ????? ?????? ??? ?? ??? ???????? ???? ???? ???? ??????', 'edd' )
    );
    return $required_fields;
}
add_filter( 'edd_purchase_form_required_fields', 'pw_edd_purchase_form_required_fields' );
?>

Hi @jaboli,

I copied your code and changed nothing but some of the text that I could not read. Everything is working fine for me on EDD 2.7.4:

Checkout: https://cl.ly/3h3d3T2S220c
Email template: https://cl.ly/1i3v2y293H2a
Email: https://cl.ly/1v2R1m1k2a0R

What do you mean when you say it won’t send to you? Is the email tag not working is the email itself not being sent?

when a customer fill all field including custom field i cant see any output from this field in panel edd reports

I have same problem. I tested it. when customer going Bank pages for pay, I check detail product page. Product detail including custom field values but when customer paid and go back to site the custom field values going to be empty.

Hi @jaboli,

Where did you see it before the update? Please show me a screenshot. I need you to share all relevant information so I can assist you in determining if there is actually a problem or not.

https://s6.uplod.ir/i/00866/c8mjtd0e1pca.png
https://s6.uplod.ir/i/00866/2bfp7hgsb001.png
check these images

• This reply was modified 7 years, 9 months ago by jaboli.

@jaboli Can you go to Downloads -> Tools -> System Info and provide that information for me?

Do you know exactly what version you updated from?

### Begin System Info ###

-- Site Info

Site URL:                 https://www.talarwp.com
Home URL:                 https://www.talarwp.com
Multisite:                No

-- Hosting Provider

Host:                     DBH: localhost, SRV: www.talarwp.com

-- User Browser

Platform:                 Windows 
Browser Name:             Chrome  
Browser Version:          56.0.2924.87 
User Agent String:        Mozilla/5.0 (Windows NT 10.0; Wi 
			  n64; x64) AppleWebKit/537.36 (KH
                          TML, like Gecko) Chrome/56.0.292
                          4.87 Safari/537.36
                          
-- WordPress Configuration

Version:                  4.7.2
Language:                 en_US
Permalink Structure:      /%postname%/
Active Theme:              
Show On Front:            posts
ABSPATH:                  /home/agahiir2/domains/talarwp.com/public_html/
Remote Post:              wp_remote_post() works
Table Prefix:             Length: 3   Status: Acceptable
WP_DEBUG:                 Disabled
Memory Limit:             40M
Registered Post Stati:    publish, future, draft, pending, private, trash, auto-draft, inherit, refunded, failed, revoked, abandoned, processing, active, inactive

-- EDD Configuration

Version:                  2.7.4
Upgraded From:            2.4.9
Test Mode:                Disabled
AJAX:                     Enabled
Guest Checkout:           Enabled
Symlinks:                 Disabled
Download Method:          Direct
Currency Code:            RIAL
Currency Position:        after
Decimal Separator:        .
Thousands Separator:      ,
Upgrades Completed:       upgrade_payment_taxes,remove_refunded_sale_logs,upgrade_customer_payments_association,upgrade_user_api_keys

-- EDD Page Configuration

Checkout:                 Valid
Checkout Page:            https://www.talarwp.com/%d9%be%d8%b1%d8%af%d8%a7%d8%ae%d8%aa/
Success Page:             https://www.talarwp.com/%d8%aa%d8%a3%db%8c%db%8c%d8%af-%d9%be%d8%b1%d8%af%d8%a7%d8%ae%d8%aa/
Failure Page:             https://www.talarwp.com/%d9%be%d8%b1%d8%af%d8%a7%d8%ae%d8%aa/%d8%aa%d8%b1%d8%a7%da%a9%d9%86%d8%b4-%d9%86%d8%a7%d9%85%d9%88%d9%81%d9%82/
Downloads Slug:           /downloads

-- EDD Gateway Configuration

Enabled Gateways:         ????????, Irankish
Default Gateway:          Irankish

-- EDD Tax Configuration

Taxes:                    Disabled
Tax Rate:                 0
Display On Checkout:      Not Displayed
Prices Include Tax:       No

-- WordPress Active Plugins

Akismet Anti-Spam: 3.3
Aparat for WordPress: 1.5
arianpal for EDD: 1.7
Captcha by BestWebSoft: 4.2.8
Commentator - shared on wplocker.com: 2.7.0
Contact Form 7: 4.6.1
Contact Form 7 Simple Recaptcha: 0.0.1
Crayon Syntax Highlighter: 2.8.4
Demo Bar: 1.0.1
Easy Digital Downloads: 2.7.4
Easy Digital Downloads - Auto Register: 1.3.8
Easy Digital Downloads - Hide Download: 1.2.8
Easy Pricing Tables by Fatcat Apps: 2.3.6
Easy Responsive Shortcodes: 1.0.1
Export emails: 1.3.1
Imagify: 1.6.3
Inline Related Posts: 2.2.0
Instagram Auto Poster: 2.0.2
Irankish Payment Plugin for EDD: 1.0
Lockdown WP Admin: 2.3.2
MailPoet Newsletters: 2.7.7
SEO Friendly Images: 3.0.5
Theme Preview: 1.4
TinyMCE Advanced: 4.4.3
Uniplace php-client installer: 0.4.1a
UserPro: 4.9.1
wp-jalali: 5.0.1
WP-PageNavi: 2.91
WP landa support: 4.3
WP Menu Cart: 2.5.8
WP Rocket: 2.9.5
WP Show IDs: 110709
WP Statistics: 12.0
Yoast SEO: 4.3
?????? ?? ????: 1.6.5

-- WordPress Inactive Plugins

Hello Dolly: 1.6

-- Webserver Configuration

PHP Version:              5.4.45
MySQL Version:            5.6.33
Webserver Info:           LiteSpeed

-- PHP Configuration

Safe Mode:                Disabled
Memory Limit:             256M
Upload Max Size:          128M
Post Max Size:            128M
Upload Max Filesize:      128M
Time Limit:               30
Max Input Vars:           1000
Display Errors:           N/A
PHP Arg Separator:        &

-- PHP Extensions

cURL:                     Supported
fsockopen:                Supported
SOAP Client:              Installed
Suhosin:                  Not Installed

-- Session Configuration

EDD Use Sessions:         Enabled
Session:                  Enabled
Session Name:             PHPSESSID
Cookie Path:              /
Save Path:                
Use Cookies:              On
Use Only Cookies:         On

### End System Info ###

Hi, I submitted this problem as a new issue in easydiditaldownloads github

Thanks @jaboli and @csmasoudi.

I still can’t replicate this issue but I’ve trying to see if anyone on our team can replicate.

@jaboli, did you update from 2.4.9 directly to 2.7.4? Can you please confirm that for me?

@jaboli @csmasoudi

Both of you please temporarily deactivate all plugins besides EDD on your site and test the functionality once more. Please let me know the results. Be sure to deactivate them all. The test is pointless if you leave anything other than EDD activated.

i don’t think so this issue related to another plugins as i told you it worked before update to 2.7.4