edd product

Hello:

You can remove the product field from the ticket by disabling products – just turn off the first checkbox under TICKETS->SETTINGS->PRODUCTS.

(However, if you’re using the EDD add-on for Awesome Support you need to have PRODUCTS turned on in order for it to work. Otherwise there would be nothing for the license field to apply to.)

Thanks.

please help better
i dont now how show how show just purchase product edd in ticket form (not show all product)?

please send screenshot

very thanks

Hi:

Here is a screen shot of the field you can disable to turn off products.

Thanks.-

i am disable this field but hidden product field in submit form while one product purchase.

Thanks.-

Hi:

Unfortunately I don’t understand your question. Can you please clarify?

Thanks.

please see this image:
https://i.imgur.com/TwpTrfy.png

Hi:

That is correct behavior. If you turn off the checkbox the product field will not show on the form.

Thanks.

ok
but i want show purchase product Instead of all product in producte fileds.
now not show any purchase product.

Hi:

I’m sorry but I don’t understand what you’re looking for then. I thought you wanted to remove the product field from the screen. If that’s not what you want then I need a lot more clarification on what you’re looking to do.

Thanks.

Hi:

Since its been while with no further activity on this ticket we’re closing it. If you need further assistance please post a new reply or open a new thread.

Thanks.

hi
i need only show purchase product name in Product field. ( not show all product) just show purchase product.

please help

Hi:

Unfortunately that is not a feature of the product. You would need to customize the code to make that happen.

Thanks.

Do you do this for us?

Hello:

We can do it at our regular hourly rates. You can find our custom development rates here: https://getawesomesupport.com/addons/custom-development-installation-consulting-support-3-hours/

Thanks.

With Easy Digital Downloads addon Is this possible?