Edit / change ‘total money spent’

  • Resolved marzol

    (@marzol)


    4 years, 10 months ago

    Well, I have the following problem: I migrated my store from another system to Woocommerce together with a customer base. In the old store, each customer had X money spent and in the new store this X amount is visible, but when the customer places the first order in the new store, the old ‘total spent’ is deletes and only the amount of the new order appears. The question is how to add the old ‘total spent’ to the current customer account?

Viewing 3 replies - 1 through 3 (of 3 total)
  • Thread Starter marzol

    (@marzol)

    Any help?

    Hi @marzol,

    Sorry about the wait on this reply!

    I migrated my store from another system to Woocommerce together with a customer base. In the old store, each customer had X money spent and in the new store this X amount is visible, but when the customer places the first order in the new store, the old ‘total spent’ is deletes and only the amount of the new order appears.

    From what I understand, the new site shows the older information that was migrated over, but when a customer who had a history on the older site purchases something it replaces the older history with the new site history?

    If that is the case, this may be something your Host needs to take a look at, to ensure the database is not being completely overridden with new information. Please reach out to your Host and let them know, and let us know what you find out!

    Hi there,

    I am going to close this thread for now as we have not heard back from you.

    Please reply to this thread to re-open it if you are still experiencing the issue, and open a new thread if you have other questions!

    Take care!

Viewing 3 replies - 1 through 3 (of 3 total)
  • The topic ‘Edit / change ‘total money spent’’ is closed to new replies.