Edit customer typo after checkout is complete?

  • Resolved kimherbs

    (@kimherbs)


    1 year ago

    One of our students completed a purchase using an email address that ended in .con instead of .com. I fixed the typo in Users and associated her WooCommerce order with the correct email address so she could receive a new copy of the receipt, etc. The Product Customer List continues to show the email address with the typo though. Is there a way to edit it in the product backend so the Product Customer List also shows the corrected email?

    • This topic was modified 1 year ago by kimherbs.
Viewing 2 replies - 1 through 2 (of 2 total)
  • Plugin Author Kokomo

    (@kokomoweb)

    Hi @kimherbs,

    The plugin does not store any data itself, it’s simply pulling from what you have in the database. I think the issue might come from your site not updating the cached orders when you do a change. Can you try doing the following:
    – Go to woocommerce->status->tools
    – Click on “clear analytics cache”

    let me know if that works!

    Thread Starter kimherbs

    (@kimherbs)

    Hi Kokomo,

    Thank you so much, that did the trick!

    Kim

Viewing 2 replies - 1 through 2 (of 2 total)
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