Edit Fields after Order

  • Resolved drewmoto

    (@drewmoto)


    3 years, 7 months ago

    I have several added custom fields in my order form, some required, some optional. These include: referral location, type of event, order comments, etc.

    I’m not able to change any of these after an order has been published. I can change shipping & billing information, but I have no option to change any of the custom data. How can I edit fields after my order has been placed?

    https://prnt.sc/1l56em5

    Thanks.

Viewing 3 replies - 1 through 3 (of 3 total)
  • Plugin Author ThemeHigh

    (@themehigh)

    The custom fields will be displayed in the section Custom Fields in the order details page.

    https://prnt.sc/pu27cd

    You can update the field value in that section.

    Further, please ensure that the option “Display in Order Detail Pages” is enabled for the fields.

    We hope this will help.

    Thank you!

    I would also like to know how to do this.

    “Display in Order Detail Pages” is enabled on my 2 custom fields, but I would like to be able to edit them.

    I can’t find the Custom Fields in the order page. How do I enable it?

    Plugin Author ThemeHigh

    (@themehigh)

    Could you please check whether you are using Advanced Custom Fields plugin or not? It is been reported that while using the plugin Advanced Custom Fields, it is hiding the display of the custom fields on the order detail page for better performance.

    For more details, you can refer to the below link:

    https://www.advancedcustomfields.com/blog/acf-pro-5-5-13-update/

    Hope this will help ??

    Thank you!

Viewing 3 replies - 1 through 3 (of 3 total)
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