• Resolved webbasedcoding

    (@webbasedcoding)


    
    ### WordPress Environment ###
    
    Home URL: https://www.otofonix.com
    Site URL: https://www.otofonix.com
    WC Version: 3.5.2
    Log Directory Writable: ?
    WP Version: 5.0
    WP Multisite: –
    WP Memory Limit: 2 GB
    WP Debug Mode: –
    WP Cron: ?
    Language: en_US
    External object cache: –
    
    ### Server Environment ###
    
    Server Info: Apache
    PHP Version: 7.0.32 - We recommend using PHP version 7.2 or above for greater performance and security. How to update your PHP version
    PHP Post Max Size: 8 MB
    PHP Time Limit: 0
    PHP Max Input Vars: 1000
    cURL Version: 7.62.0
    OpenSSL/1.0.2q
    
    SUHOSIN Installed: –
    MySQL Version: 5.6.41
    Max Upload Size: 2 MB
    Default Timezone is UTC: ?
    fsockopen/cURL: ?
    SoapClient: ?
    DOMDocument: ?
    GZip: ?
    Multibyte String: ?
    Remote Post: ?
    Remote Get: ?
    
    ### Database ###
    
    WC Database Version: 3.5.2
    WC Database Prefix: wp_
    MaxMind GeoIP Database: ?
    Total Database Size: 90.77MB
    Database Data Size: 64.58MB
    Database Index Size: 26.19MB
    wp_woocommerce_sessions: Data: 3.52MB + Index: 0.05MB
    wp_woocommerce_api_keys: Data: 0.02MB + Index: 0.03MB
    wp_woocommerce_attribute_taxonomies: Data: 0.02MB + Index: 0.02MB
    wp_woocommerce_downloadable_product_permissions: Data: 0.06MB + Index: 0.08MB
    wp_woocommerce_order_items: Data: 1.52MB + Index: 0.23MB
    wp_woocommerce_order_itemmeta: Data: 5.52MB + Index: 5.03MB
    wp_woocommerce_tax_rates: Data: 0.05MB + Index: 0.06MB
    wp_woocommerce_tax_rate_locations: Data: 0.05MB + Index: 0.05MB
    wp_woocommerce_shipping_zones: Data: 0.00MB + Index: 0.00MB
    wp_woocommerce_shipping_zone_locations: Data: 0.00MB + Index: 0.00MB
    wp_woocommerce_shipping_zone_methods: Data: 0.00MB + Index: 0.00MB
    wp_woocommerce_payment_tokens: Data: 0.00MB + Index: 0.00MB
    wp_woocommerce_payment_tokenmeta: Data: 0.00MB + Index: 0.00MB
    wp_woocommerce_log: Data: 0.00MB + Index: 0.00MB
    wp_commentmeta: Data: 0.05MB + Index: 0.03MB
    wp_comments: Data: 4.52MB + Index: 2.67MB
    wp_ghostmonitor_data: Data: 0.02MB + Index: 0.00MB
    wp_iwp_backup_status: Data: 0.00MB + Index: 0.00MB
    wp_jitso_offer_accepts: Data: 0.05MB + Index: 0.00MB
    wp_jitso_offer_conversions: Data: 0.00MB + Index: 0.00MB
    wp_jitso_offer_declines: Data: 0.20MB + Index: 0.01MB
    wp_jitso_offer_views: Data: 0.40MB + Index: 0.02MB
    wp_layerslider: Data: 0.01MB + Index: 0.00MB
    wp_links: Data: 0.02MB + Index: 0.02MB
    wp_options: Data: 17.50MB + Index: 0.27MB
    wp_phone_orders_log: Data: 0.00MB + Index: 0.00MB
    wp_pmxe_exports: Data: 0.00MB + Index: 0.00MB
    wp_pmxe_google_cats: Data: 0.26MB + Index: 0.05MB
    wp_pmxe_posts: Data: 0.00MB + Index: 0.00MB
    wp_pmxe_templates: Data: 0.00MB + Index: 0.00MB
    wp_postmeta: Data: 23.56MB + Index: 16.06MB
    wp_posts: Data: 2.52MB + Index: 0.77MB
    wp_pts_modules: Data: 0.00MB + Index: 0.00MB
    wp_pts_modules_type: Data: 0.00MB + Index: 0.00MB
    wp_pts_tables: Data: 0.37MB + Index: 0.00MB
    wp_pts_usage_stat: Data: 0.00MB + Index: 0.00MB
    wp_revslider_css: Data: 0.09MB + Index: 0.00MB
    wp_revslider_layer_animations: Data: 0.00MB + Index: 0.00MB
    wp_revslider_navigations: Data: 0.00MB + Index: 0.00MB
    wp_revslider_sliders: Data: 0.03MB + Index: 0.00MB
    wp_revslider_slides: Data: 0.17MB + Index: 0.00MB
    wp_revslider_static_slides: Data: 0.00MB + Index: 0.00MB
    wp_smush_dir_images: Data: 0.00MB + Index: 0.00MB
    wp_termmeta: Data: 0.02MB + Index: 0.03MB
    wp_terms: Data: 0.02MB + Index: 0.03MB
    wp_term_relationships: Data: 0.02MB + Index: 0.02MB
    wp_term_taxonomy: Data: 0.02MB + Index: 0.03MB
    wp_ultimate_csv_importer_log_values: Data: 0.00MB + Index: 0.00MB
    wp_ultimate_csv_importer_manageshortcodes: Data: 0.00MB + Index: 0.00MB
    wp_ultimate_csv_importer_shortcodes_statusrel: Data: 0.00MB + Index: 0.00MB
    wp_usermeta: Data: 2.52MB + Index: 0.00MB
    wp_users: Data: 0.13MB + Index: 0.14MB
    wp_wcpdf_invoice_number: Data: 0.04MB + Index: 0.03MB
    wp_wc_download_log: Data: 0.00MB + Index: 0.01MB
    wp_wc_webhooks: Data: 0.00MB + Index: 0.00MB
    wp_wfBadLeechers: Data: 0.00MB + Index: 0.00MB
    wp_wfBlockedIPLog: Data: 0.02MB + Index: 0.01MB
    wp_wfBlocks: Data: 0.00MB + Index: 0.00MB
    wp_wfBlocksAdv: Data: 0.00MB + Index: 0.00MB
    wp_wfConfig: Data: 0.01MB + Index: 0.01MB
    wp_wfCrawlers: Data: 0.03MB + Index: 0.02MB
    wp_wfFileMods: Data: 0.62MB + Index: 0.18MB
    wp_wfHits: Data: 0.37MB + Index: 0.10MB
    wp_wfHoover: Data: 0.00MB + Index: 0.00MB
    wp_wfIssues: Data: 0.01MB + Index: 0.00MB
    wp_wfLeechers: Data: 0.01MB + Index: 0.02MB
    wp_wfLockedOut: Data: 0.00MB + Index: 0.00MB
    wp_wfLocs: Data: 0.00MB + Index: 0.00MB
    wp_wfLogins: Data: 0.09MB + Index: 0.03MB
    wp_wfNet404s: Data: 0.00MB + Index: 0.00MB
    wp_wfReverseCache: Data: 0.00MB + Index: 0.00MB
    wp_wfScanners: Data: 0.00MB + Index: 0.01MB
    wp_wfSNIPCache: Data: 0.00MB + Index: 0.00MB
    wp_wfStatus: Data: 0.09MB + Index: 0.05MB
    wp_wfThrottleLog: Data: 0.00MB + Index: 0.00MB
    wp_wfVulnScanners: Data: 0.00MB + Index: 0.00MB
    wp_yoast_seo_links: Data: 0.03MB + Index: 0.01MB
    wp_yoast_seo_meta: Data: 0.00MB + Index: 0.01MB
    
    ### Post Type Counts ###
    
    attachment: 218
    fusion_element: 2
    fusion_template: 2
    hollerbox: 1
    iwp_log: 440
    jit_sales_offer: 6
    nav_menu_item: 39
    page: 19
    post: 28
    product: 23
    product_variation: 62
    shop_coupon: 1
    shop_order: 4058
    shop_order_refund: 474
    was: 4
    wc_afrsm: 2
    wp-help: 8
    wpcf7_contact_form: 1
    
    ### Security ###
    
    Secure connection (HTTPS): ?
    Hide errors from visitors: ?
    
    ### Active Plugins (38) ###
    
    InfiniteWP - Client: by Revmakx – 1.8.6
    LayerSlider WP: by Kreatura Media – 5.6.6
    AdRoll for WooCommerce Stores: by aaj2006 – 2.2.0 – Not tested with the active version of WooCommerce
    Classic Editor: by WordPress Contributors – 1.0
    Contact Form 7: by Takayuki Miyoshi – 5.0.5
    Duplicate Post: by Enrico Battocchi – 3.2.2
    Fusion Builder: by ThemeFusion – 1.2.1
    Fusion Core: by ThemeFusion – 3.2.1
    Heartbeat Control: by Jeff Matson – 1.2.5
    WooCommerce Variation Report: by Infosoft Consultants – 5.2 – Not tested with the active version of WooCommerce
    Intuitive Custom Post Order: by hijiri – 3.1.1
    Maintenance: by fruitfulcode – 3.6.1
    PixelYourSite: by PixelYourSite – 5.3.2 – Not tested with the active version of WooCommerce
    Pricing Table by Supsystic: by supsystic.com – 1.6.6
    Remove Query Strings From Static Resources: by Speed Up My Website
    Your WP Expert – 1.4
    
    Resize Image After Upload: by ShortPixel – 1.8.5
    Slider Revolution: by ThemePunch – 5.2.5
    SEO Image Toolbox: by Andrew M. Gunn – 3.3.1
    SEO Friendly Images: by Vladimir Prelovac – 3.0.5
    TaxJar - Sales Tax Automation for WooCommerce: by TaxJar – 2.0.1 – Not tested with the active version of WooCommerce
    TWB Woocommerce Reviews: by Abu Bakar – 1.6 – Not tested with the active version of WooCommerce
    WooCommerce Product Feed: by WebAppick – 2.2.26
    Advanced Order Export For WooCommerce: by AlgolPlus – 2.0.1
    WooChimp: by RightPress – 2.1 – Not tested with the active version of WooCommerce
    WooCommerce Direct Variation Link: by WP BackOffice – 1.0.3 – Not tested with the active version of WooCommerce
    WooCommerce Affirm Gateway: by WooCommerce – 1.1.2 – 1.1.4 is available – Not tested with the active version of WooCommerce
    WooCommerce Authorize.Net AIM Gateway: by WooThemes / SkyVerge – 3.10.1 – 3.14.4 is available – Not tested with the active version of WooCommerce
    Woocommerce Adwords Conversion Tracking: by Víctor Falcón – 1.0.1 – Not tested with the active version of WooCommerce
    WooCommerce Google Analytics Integration: by WooCommerce – 1.4.7
    WooCommerce AdWords Dynamic Remarketing: by Wolf+B?r Agency – 1.7.4
    WooCommerce PDF Invoices & Packing Slips: by Ewout Fernhout – 2.2.5
    Woocommerce Phone Payments: by Matt Allan – 0.1 – Not tested with the active version of WooCommerce
    WooCommerce Sequential Order Numbers: by SkyVerge – 1.8.3 – Not tested with the active version of WooCommerce
    WooCommerce ShippingEasy Integration: by WooThemes – 3.4.1 – 4.1.1 is available – Not tested with the active version of WooCommerce
    WooCommerce: by Automattic – 3.5.2
    Yoast SEO: by Team Yoast – 9.2.1
    Smush: by WPMU DEV – 2.9.1
    Yoast SEO: WooCommerce: by Team Yoast – 9.2
    
    ### Settings ###
    
    API Enabled: ?
    Force SSL: ?
    Currency: USD ($)
    Currency Position: left
    Thousand Separator: ,
    Decimal Separator: .
    Number of Decimals: 2
    Taxonomies: Product Types: external (external)
    grouped (grouped)
    simple (simple)
    variable (variable)
    
    Taxonomies: Product Visibility: exclude-from-catalog (exclude-from-catalog)
    exclude-from-search (exclude-from-search)
    featured (featured)
    outofstock (outofstock)
    outofstock (outofstock-2)
    rated-1 (rated-1)
    rated-2 (rated-2)
    rated-3 (rated-3)
    rated-4 (rated-4)
    rated-5 (rated-5)
    
    ### WC Pages ###
    
    Shop base: #9 - /shop/
    Cart: #10 - /cart/
    Checkout: #11 - /checkout/
    My account: #12 - /my-account/
    Terms and conditions: #311 - /terms-conditions/
    
    ### Theme ###
    
    Name: Avada
    Version: 5.2.1
    Author URL: https://themeforest.net/user/ThemeFusion
    Child Theme: ? – If you are modifying WooCommerce on a parent theme that you did not build personally we recommend using a child theme. See: How to create a child theme
    WooCommerce Support: ?
    
    ### Templates ###
    
    Overrides: Avada/woocommerce/checkout/form-pay.php version 2.5.0 is out of date. The core version is 3.4.0
    Avada/woocommerce/checkout/review-order.php version 2.3.0 is out of date. The core version is 3.3.0
    Avada/woocommerce/checkout/thankyou.php version 3.0.0 is out of date. The core version is 3.2.0
    Avada/woocommerce/loop/loop-start.php version 2.0.0 is out of date. The core version is 3.3.0
    Avada/woocommerce/single-product/add-to-cart/variable.php version 3.0.0 is out of date. The core version is 3.4.1
    Avada/woocommerce/single-product/add-to-cart/variation-add-to-cart-button.php version 3.0.0 is out of date. The core version is 3.4.0
    Avada/woocommerce/single-product/short-description.php version 1.6.4 is out of date. The core version is 3.3.0
    Avada/woocommerce/single-product/tabs/additional-information.php
    Avada/woocommerce/single-product/tabs/description.php
    
    Outdated Templates: ?
    					
    					
    						Learn how to update
    
    ### Authorize.Net AIM ###
    
    Environment: Production
    
Viewing 11 replies - 1 through 11 (of 11 total)
  • Thread Starter webbasedcoding

    (@webbasedcoding)

    Ill mention , this is occurring on all 20 of my clients sites…after I upgraded them all to 5.0 and added classic editor

    Edit order is white screen

    Classic Editor is the culprit. If you disable it the Edit Order page comes back.

    melinda a11n

    (@melindahelt)

    Automattic Happiness Engineer

    Yes, we are looking into this issue, but if it’s possible to disable the classic editor plugin, that should clear this up.

    Thread Starter webbasedcoding

    (@webbasedcoding)

    ill give it a try

    Thread Starter webbasedcoding

    (@webbasedcoding)

    it worked

    but I need classic editor, because the theme builder is broke

    So I am stuck with a choice, edit orders or edit pages

    Please make woo compatible with classic editor quickly….thank you

    Plugin Contributor Claudiu Lodromanean

    (@claudiulodro)

    It’s a bug in the Classic Editor plugin, and will be fixed in the Classic Editor 1.1 release tomorrow. The Classic Editor is mistakenly loading the block editor on posts types that don’t support any editor.

    In the meantime, this code snippet will solve the issue:

    add_filter( 'use_block_editor_for_post', '__return_false', 101 );

    If you use this snippet, I would stop using it after the CE 1.1 release so as not to interfere with its normal functionality.

    Ok will there be an update coming for this soon as i will wait if it is?

    melinda a11n

    (@melindahelt)

    Automattic Happiness Engineer

    Classic editor plugin has been updated to version 1.1 which resolves the order page issue. If you did add the code snippet above, please remove that code when you update to Classic Editor 1.1

    i have the similar problem, but is not the classic editor, any other ideas? WC 3.5.2 classic editor removed, disabled or active in 1.3 version. my WC orders the Tab ALL, Mine is always with 0 items and even the searchbox is missing, cause i quess is 0 items, but the other tabs like canceled or in process show the orders in my eshop!

    the Tab ALL and mine all have in () the correct amount of order, but they display nothing!

    • This reply was modified 5 years, 11 months ago by johnnyxp64.
    • This reply was modified 5 years, 11 months ago by johnnyxp64.
    melinda a11n

    (@melindahelt)

    Automattic Happiness Engineer

    @johnnyxp64 You are experiencing a different issue than the one on this ticket, but this issue is known and is being worked on. Here’s some info:

    Orders aren’t showing up consistently in WooCommerce after updating to WordPress 5.0.2. Here’s the issue if you’d like more background information: https://github.com/woocommerce/woocommerce/issues/22271

    You can temporarily work around this by adding the snippet mentioned here to your (child) theme’s functions.php file, or to a code snippet manager: https://github.com/woocommerce/woocommerce/issues/22271#issuecomment-448883316

    i love you! stupid google i am searching all day and never found this. i thought it was something i did. i love you. just for been aware of this and letting me know so damn fast! i wish i could send chocolates! ??

Viewing 11 replies - 1 through 11 (of 11 total)
  • The topic ‘“Edit order” page is blank with wp5.0 and classic editor’ is closed to new replies.