Edit order product details no longer possible

Hello @oliviertassinari,

We want to inform you that we have not identified any issues locally regarding the product upload form. Therefore, we assume this error may occur due to a conflict with other plugins or themes on your site. To address this, we recommend taking your site to a minimal state and observing if the problem persists. Here are the steps you can follow:

1. Deactivate all plugins except?Dokan Lite?and?WooCommerce.
2. Switch to a stable theme, such as?Storefront.
3. Clear your site cache as well as the browser cache, and then try again.

If the issue is resolved, it indicates that a conflicting plugin or theme has been installed on your website. To identify the responsible plugin/theme, it is recommended to carry out a thorough conflict test. You can refer to this third-party?article?for assistance in tracing the problematic plugin/theme. Once you have determined the conflicting plugin/theme, please reach out to the relevant support team for further assistance.

Thanks!

Hello @oliviertassinari,

As we haven’t heard back from you for a while, we’ll consider this topic resolved. If you encounter any further issues, please don’t hesitate to open a new topic.

Thanks!

Clear your site cache

This seems to have solved the issue. Thanks

• This reply was modified 2 months, 1 week ago by Olivier Tassinari.

Actually, the problem seems to persist, e.g. on https://store-wp.mui.com/wp-admin/post.php?action=edit&post=104930 I can’t see the items that are in the order.

I found a solution.

Deleting the row with meta_key="meta-box-order_shop_order" under in the _usermeta MySQL table fixed the issue. It had the following meta_value:

“a:3:{s:4:”side”;s:163:”woocommerce-customer-history,woocommerce-order-actions,woocommerce-order-source-data,wpo_wcpdf-box,woocommerce-order-notes,wpo_wcpdf_send_emails,wc_eu_vat_vat_meta”;s:6:”normal”;s:170:”wpo_wcpdf-data-input-box,woocommerce-order-data,postcustom,woocommerce-order-downloads,dokan_commission_box,woocommerce-order-items,woocommerce-order-items,wcff_meta_list”;s:8:”advanced”;s:0:””;}”;

this unserialize to:

array (
‘side’ => ‘woocommerce-customer-history,woocommerce-order-actions,woocommerce-order-source-data,wpo_wcpdf-box,woocommerce-order-notes,wpo_wcpdf_send_emails,wc_eu_vat_vat_meta’,
‘normal’ => ‘wpo_wcpdf-data-input-box,woocommerce-order-data,postcustom,woocommerce-order-downloads,dokan_commission_box,woocommerce-order-items,woocommerce-order-items,wcff_meta_list’,
‘advanced’ => ”,
)

The meta box I had missing was woocommerce-order-items. Maybe it crashed because it’s listed twice. Hopefully, this will help someone else.

• This reply was modified 2 months ago by Olivier Tassinari.
• This reply was modified 2 months ago by Olivier Tassinari.

This reproduced again. I spent more time to try to understand why.

It seems that this gets fucked up when I toggle the visibility of the Comission box.

Ok, I think I found the root cause https://github.com/getdokan/dokan/issues/2499.

I also have such issue, and admin now have not possibility to edit order. Checkbox items not hided/showed anything