Viewing 6 replies - 1 through 6 (of 6 total)
  • I have checked the site but can see any page error or distortion, if you have fixed the error marked it RESOLVED

    Plugin Author Business Directory Plugin

    (@businessdirectoryplugin)

    Hi erbrown77,

    Sorry you ran into issues here.

    First, can you tell me what specific version of BD you’re running?

    Second, what do you mean when you say it breaks your site, specifically? Can you post a screenshot to show what happens?

    When did this start happening?

    Have you tried a conflict test? Here is an article about how to test for theme and plugin conflicts with Business Directory, which may help pinpoint the issue: https://businessdirectoryplugin.com/support-forum/faq/how-to-check-for-plugin-and-theme-conflicts-with-bd/

    Thread Starter erbrown777

    (@erbrown)

    Good day. Thank you for your response

    I am running Version 3.4.1

    I have deactivated all network and sub-site plugins and changed the theme to the default WordPress theme and the edit page still displays blank.

    Please see the following screenshot https://screencast.com/t/CLmdcnHo

    I cannot specifically say when this started happening.
    As you can see from the screenshot, the taskbar at the top of the site disappears, and there is no content in the page at all.

    Plugin Author Business Directory Plugin

    (@businessdirectoryplugin)

    OK, looks like we’ll need to dig deeper then to get to the heart of this problem. Can we please get WP admin and FTP credentials to your site to dig into this further? Contact us here with those and we’ll get on it: https://businessdirectoryplugin.com/contact/

    Thread Starter erbrown777

    (@erbrown)

    Hi there

    I’ve sent the details as requested.

    Great plugin site by the way…

    Thread Starter erbrown777

    (@erbrown)

    Thanks guys. Awesome service!

    To help others that may have this issue, I published expired listings using the quick edit function, without going to the Expired tab and publishing listings there.

    To quote, “The logic behind the “blank page” is that expired listings shouldn’t have “publish” status. Because of that BD considers something weird is going on with the edit and disallows it.”

Viewing 6 replies - 1 through 6 (of 6 total)
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