Edit Product Menus Stacked on one side

Hello @kay69,

It seems like the screenshot wasn’t attached successfully. Could you kindly resend it? You can share screenshots here using?https://prnt.sc/?or?https://snipboard.io.

You can also provide a video showing the issue on your end. For video, you may use https://loom.com or https://www.awesomescreenshot.com/. Please follow the instructions on that page and then paste the URL into this thread.

Once we have more information, we’ll be able to assist you further.

Thanks!

Dear Rajesh,

here’s a link to the screenshot: https://prnt.sc/Eh0pdQH57ViY

Thank you.

Khaled A.

Hey Khaled,

If I understand correctly, all product editing fields are moved to the right hand side of the Product edit page (except Product Description), and you’re unable to move these back to the center of the page, correct?

If so, do you recall any changes made to the site before first noticing this issue, or has it been an ongoing issue?

Can you please check the page for any console errors, and share those with us here. You can read more about?using your browser console to identify errors here.

Additionally, please can you share the following:

• System Status Report:?You can find this via?WooCommerce?→?Status. Select?Get system report?and then?Copy for Support.
• Fatal Error Log:?Please share any?fatal error logs?(if any) found under?WooCommerce?→?Status?→?Logs

Cheers,

Hello,

Sorry. I replied few days ago but the message is not posted.

Here’s the information you requested.

https://prnt.sc/xyP5uAn95r9s

https://prnt.sc/svidDl3gAQAL

woocommerce report:

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Woocommerce log:

2024-10-29T07:48:29+00:00 WARNING Empty patterns received from the PTK Pattern Store
2024-10-29T07:48:31+00:00 WARNING ?? ???? ????? ????? ?? ???? ????? ?????? ????? ????????
2024-10-29T07:48:34+00:00 WARNING Empty patterns received from the PTK Pattern Store

Fatal Error Log:

2024-10-12T07:41:56+00:00 CRITICAL Uncaught Error: Failed opening required ‘/home/vegancplnadmin/public_html/wp-content/plugins/ultimate-addons-for-gutenberg/classes/class-uagb-scripts-utils.php’ (include_path=’.:/opt/cpanel/ea-php83/root/usr/share/pear’) in /home/vegancplnadmin/public_html/wp-content/plugins/ultimate-addons-for-gutenberg/classes/class-uagb-loader.php:156 CONTEXT: {“error”:{“type”:1,”file”:”/home/vegancplnadmin/public_html/wp-content/plugins/ultimate-addons-for-gutenberg/classes/class-uagb-loader.php”,”line”:156},”backtrace”:[“”,”#0 /home/vegancplnadmin/public_html/wp-includes/class-wp-hook.php(324): UAGB_Loader->load_plugin(”)”,”#1 /home/vegancplnadmin/public_html/wp-includes/class-wp-hook.php(348): WP_Hook->apply_filters(NULL, Array)”,”#2 /home/vegancplnadmin/public_html/wp-includes/plugin.php(517): WP_Hook->do_action(Array)”,”#3 /home/vegancplnadmin/public_html/wp-settings.php(555): do_action(‘plugins_loaded’)”,”#4 /home/vegancplnadmin/public_html/wp-config.php(108): require_once(‘/home/vegancpln…’)”,”#5 /home/vegancplnadmin/public_html/wp-load.php(50): require_once(‘/home/vegancpln…’)”,”#6 /home/vegancplnadmin/public_html/wp-admin/admin-ajax.php(22): require_once(‘/home/vegancpln…’)”,”#7 {main}”,”thrown”]}

Hello Kay69,

Thank you for your reply.

To confirm you cannot drag boxes around like this.

If this is the case, it is most likely due to JS not working on the Edit Product page.
To troubleshoot this, could share a screenshot Console tab?
This is where JS errors appear.

Lastly, I suggest you try another browser as well.
Sometimes, JS issues are related to the browser.

Looking forward to your response. ??

Hello,

Well, its seems this is happening only with Safari browser. Tried Chrome and it was fine.

Changed few Safari settings but no good. Any idea/recommendation how to resolve it, please?

https://prnt.sc/U0M9NlXtoSqA

Regards

Hello,

Problem solved! Seems there was a bug in macOS Sequoia 15. An updated in 15.1 fixed the issue.

Many thanks!

Glad to hear it @kay69.

?If you have a few minutes, we’d love if you could leave us a review:?https://www.ads-software.com/support/plugin/woocommerce/reviews/