Edit Profile – Can’t See Form in Elementor After Saving

Hi @midihead,

I tested what you said, I created an edit profile page with the Edit Profile widget from Elementor and everything works fine.

Could you please create the page again and let me know if the issue still persists?

I created a new Edit Profile page and added the Edit Profile widget but it still does not allow me to later go back and see the form in the Elementor editor. I can see it when it is first added in Elementor but after saving, exiting to the dashboard, and then going back to edit in Elementor, I can’t see the form in the editor.

Here is a short video demo showing the issue after creating a new page, adding the Elementor Edit Profile widget, saving, then going back later to try to edit the styling on the form:

Edit Profile Widget Issue in Elementor

Hi @midihead,

I tested the issue you described while following the steps from your video and it works correctly for me.

In this case, here is the next recommended step. This test might take 5 or 10 minutes of your time, but it will be *very* helpful.

Please install a fresh WordPress in a subdirectory of your current install, leaving everything as it is, all the settings on default: https://www.wpbeginner.com/wp-tutorials/how-to-install-wordpress-in-a-subdirectory-step-by-step/.Then install and activate only our plugin and Elementor, again with all settings on default, making only the changes that are absolutely necessary.

Does the problem reproduce or not?

Please let me know so that I can return with further instructions depending on the answer.

So after some troubleshooting, I narrowed the issue down to a conflict between Profile Builder and the Party Propz extension in the ‘Ultimate Add-ons for Elementor’ plugin from Brainstorm Force. When the Party Propz extension is enabled, it causes the form to not be visible when using your Edit Profile Elementor widget. For now, I have disabled the Party Propz extension but it would be nice if this conflict could be resolved in case I ever want to use the Party Propz extension while Profile Builder is active.

See https://snipboard.io/yW9Hde.jpg

Hi @midihead,

Thank you for all the information you provided!

I will check the compatibility issue and I will come back with an answer as soon as possible.

Hi @midihead,

Could you please open a ticket here: https://www.cozmoslabs.com/support/open-ticket/ so we can continue the investigation?