Viewing 10 replies - 1 through 10 (of 10 total)
  • Hey Elise, thanks for reaching out!

    The thing is, we are aware of the current problem we have with our plugin and are already working on a fix! We are sincerely sorry for any inconveniences that we might have caused, but we are also eager to get them sorted ASAP!

    I’ll let you know as soon as I have more news regarding this bug, but please do not hesitate to let me know if you have any more questions or if there’s anything else that’s not completely clear, since I’ll be more than happy to help you out!

    Take care & have a nice day!

    Best,
    Silvo

    Thread Starter elise.x

    (@elisex-1)

    Oh I see, glad you knew about it already.

    Just out of curiosity, any estimated timeline for the fix? Roughly of course, I know there’s no way you can promise anything.

    Well, to be completely honest with you, we just made a version bump last week, which probably means that the next update should be scheduled sometime in 2-3 weeks.

    Hope we won’t let you suffer for too long! Bear with us!

    But please do let me know if you have any more questions or if there’s anything else that’s not completely clear, since I’ll gladly help! Take care & have a nice day!

    Best,
    Silvo

    Thread Starter elise.x

    (@elisex-1)

    Any word on this front yet? I’ve seen a few new updates, but nothing that fixes this problem.

    Hey Elise, sorry for not replying any sooner, but I’m afraid to say that this still hasn’t been addressed, not until now at least.

    I’m pushing this support ticket forward as we speak, which will hopefully bring some more news regarding this matter, but I’m sorry that I cannot give you any time frame on when this will happen. I really hope it’ll be sooner than latter!

    I will try to get back to you in the following days though, when I’ll have a chat with our engineers and hopefully this will give us some more insight about this whole thing.

    Again — sorry for this ongoing mess and please do let me know if you have any more questions. I’m here to help!

    Take care & have a nice day!

    Best,
    Silvo

    Thread Starter elise.x

    (@elisex-1)

    Thanks, Silvo.

    Hello

    I’m looking for an answer to the same question.

    Do you know if / when it will be possible to still have excerpts when using the manual edit post functionality?

    Thanks very much

    Joel

    PetraP

    (@petrap)

    Hey Joel,

    all I can tell you is, that it will happen. When? Well that’s the problematic part as you have already noticed. It seems that every time we try to resolve this, a different issue pops up. But it is finally being dealt with proper care, so if it is not going to be implemented in the next release, it will be definitely in the one after.

    Best,
    Petra

    PetraP

    (@petrap)

    Hey,

    really great news – in our latest release we finally implemented the fix for those disappearing excerpts. Enjoy ??

    Take care and have an amazing day,
    Petra

    Thread Starter elise.x

    (@elisex-1)

    Noticed that this morning after updating the plugin! So great!

    Thanks Joel. Who knows maybe your recent revival of this thread brought the problem to their attention again.

    And a huge thanks to the plugin authors who finally made this happen. Looks great, guys.

Viewing 10 replies - 1 through 10 (of 10 total)
  • The topic ‘Edit Related Posts Not Showing Post Excerpt’ is closed to new replies.