Viewing 3 replies - 1 through 3 (of 3 total)
  • Plugin Author gVectors Team

    (@gvectors-team)

    Hi CriterioNet,
    This kind of email is only being send to product authors and admins, this is a Wordpess default email, all other users and guests receive WooDiscuz emails, it’s very short and clear. Try to subscribe to comments as simple user or guest (don’t forget use different email)

    Thread Starter CriterioNet

    (@criterionet)

    Okay, and the author was testing the product reaches an email as administrator (with links to moderate the comment), that in fact the author of the product does not have such permits and should not show these links.

    I solved this already doubled the wp_notify_postauthor function in a custom plugin.

    Another problem I have is that the author of the comment, does not get the email when you respond.

    Plugin Author gVectors Team

    (@gvectors-team)

    1. Make sure the comment author is not the same who replies
    2. Make sure the comment author is not the product author or admin
    3. Make sure you’ve not disabled email notification in Settings > Discussion admin page
    4. Check spams
    5. Make sure the comment author email works fine and it’s not forwarded to other email address
    6. Make sure your hosting service send emails imminently.
    7. Make sure you don’t have spam filters or some imitators on WP and Email inbox.

Viewing 3 replies - 1 through 3 (of 3 total)
  • The topic ‘Edit template email’ is closed to new replies.