• Resolved ryansarn

    (@ryansarn)


    I have two players per product page. I load the data for new products via woo commerce import csv plug in. Works fine on the front end

    https://bestsingingbowls.com/shop/all-bowls/thadobati/thadobati-40173/

    However on the back end there is no way to see either the link to the sound file location or the title of the sound file. How do I get this data to display in woo commerce product file so I can edit it?

    • This topic was modified 3 months, 2 weeks ago by ryansarn.

    The page I need help with: [log in to see the link]

Viewing 6 replies - 1 through 6 (of 6 total)
  • Plugin Author codepeople

    (@codepeople)

    Hello @ryansarn

    Thank you very much for using our plugin.

    The free distribution of our plugin uses the same files you configured to download in downloadable files. If you need to make changes, simply edit the list of downloadable files.

    Best regards.

    Thread Starter ryansarn

    (@ryansarn)

    ?edit the list of downloadable files.

    Where would I see this list? It is not in the media library. I see no list in music player settings. No appearance i product file.

    Plugin Author codepeople

    (@codepeople)

    Hello @ryansarn

    I’m sorry, but we are not the developers of the “WooCommerce Import CSV” plugin. You should contact the “WooCommerce Import CSV” plugin developers where the files are uploaded. Our plugin takes the files information from the database by calling the WooCommerce functions.

    To access the downloadable files from the WooCommerce product settings, you must configure it as downloadable, and WooCommerce will activate the files list.

    Best regards.

    Thread Starter ryansarn

    (@ryansarn)

    There is no place to configure files as downloadable in your section of the woocommerce product file. There is no setting I see to activate this in the music player Below is a long-winded way of saying this

    when your plugin is installed it adds a section to the woocommerce product page. In this section I do not see a place to edit the title of a sound file. Where in woocommerce does this sound file name appear so that I can edit it? This has nothing to do with any other plugin

    I also do not see in your section of the woocommerce product detail page where the URL of the sound file is located. This URL appears in the media library. Where can I see it connected with a product that has your plugin displaying and playing sound files?

    my previous sound file plugin had a simple section in the product file where the URL and title were displayed. Is there some setting that displays or hides this information?

    thanks again

    • This reply was modified 3 months, 2 weeks ago by ryansarn.
    Plugin Author codepeople

    (@codepeople)

    Hello @ryansarn

    Please indicate the version number of your “Music Player for WooCommerce” copy.

    The free version of our plugin does not include a section to add or edit the files. It takes the information from the WooCommerce product settings. Please look at the screenshot image below:

    This section is handle by WooCommerce not by our plugin.

    Best regards.

    Thread Starter ryansarn

    (@ryansarn)

    Fantastic, thank you!

    I was looking at your settings, not other places

Viewing 6 replies - 1 through 6 (of 6 total)
  • You must be logged in to reply to this topic.