Editing a widget will display a blank screen with the date and time

  • Resolved ginake13

    (@ginake13)


    3 years, 4 months ago

    Hello,

    I’m using WP Travel plugin with Travel Gem theme, and when I try to edit a custom HTML widget added in a page I get a white screen page with just the date and time. Here is a screenshot of the white page: https://i.imgur.com/69ISqS7.png

    I have all updates done and everything is up to date.

    Any solution to this ?

    The page I need help with: [log in to see the link]

Viewing 2 replies - 1 through 2 (of 2 total)

  • Hello,

    Thank you for contacting WP Travel team!

    Actually, the issue you have reported is very unlikely to occur so can you please once verify the issue by deactivating WP Travel plugin and switching theme to default theme i.e. Twenty Twenty-One.

    Also, can you please once verify the issue by clearing the cache?

    For detail assistance regarding clearing cache data you can refer to the following link below:

    https://wptravel.io/clear-the-browsers-cache-in-google-chrome/

    If you have any queries further, feel free to contact us.

    Thank you

    Plugin Support wptravelsupport

    (@wptravelsupport)

    Closed due to a month long inactivity.

Viewing 2 replies - 1 through 2 (of 2 total)
  • The topic ‘Editing a widget will display a blank screen with the date and time’ is closed to new replies.